Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Incident - Email Notification: The approver should be automatically added along with the owner and contributor in the email notification

Most of the times he will be included anyway, so instead of adding manually it should be added automatically like the others.
Guest 7 months ago in Resilience - Business Continuity - General 0 Future consideration

Provide an option to update centrally the email content for the Approval Workflow

This will make it easier to make a specific template it and change it
Guest 7 months ago in Resilience - Administration & Configuration 1 Roadmap Consideration

Allow fields displayed in the Plan overview screen to be re-ordered

This would increase customization options.
Guest 7 months ago in Resilience - Plans 1 Future consideration

In BIAs, allow the approver to make comments per section

This will allow direct feedback to the contributors for each section.
Guest 7 months ago in Resilience - BIAs 1 Roadmap Consideration

Provide an option to hide the field 'Total' in Recovery Staffing Requirements (Both in BIAs and Plans)

This will prevent confusion for organizations that add their recovery staffing requirements as a sum of the previous time frames.
Guest 7 months ago in Resilience - BIAs 1 Future consideration

Add a type of field that you can scroll through a whole list of items in a library

There is no type of field that gives you a list of things to scroll through and pick .This would be useful for example when I want to set an application as a dependency (but i do not know the exact name) in a BIA, i could scroll through the whole ...
Guest 7 months ago in Resilience - BIAs 1 Roadmap Consideration

Allow Duplicate Check for Intake to Check Any DB Field Allowed in Duplicate Check Query

Currently in ClearSight Admin, Claims/RMIS Settings, Duplicate Claims/Incidents Settings you can build up a query to check for duplicate claims or incidents being checked. You can use all of the fields on XXXCLAIM_EXT1, XXXCLAIM_EXT2 and XXXCLAIM_...
Guest almost 3 years ago in CS - Claims Administration 0 Future consideration

Improve Process Selection for Upstream Dependencies

When gathering information about a department's upstream dependencies, you are given the option to select a process within the upstream department that the BIA is dependent on. When selecting the upstream process however, process detail (other tha...
Guest 7 months ago in Resilience - BIAs 1 Roadmap Consideration

Fields not available on Diagnosis Codes, Lost Time Periods, FROI/SROI, Indemnity Benefits within Activity Monitoring

Fields not available on Diagnosis Codes, Lost Time Periods, FROI/SROI, Indemnity Benefits within Activity Monitoring. Can we add the fields on these entities to Monitoring
Shannon Stout almost 3 years ago in ClearSight 3 Future consideration

Create a Contact Ad-Hoc Report. We don't have any reports on Contacts currently

We don't have any reports on Contacts currently, and Contact Ad-hoc will be useful for clients.
Shannon Stout over 3 years ago in ClearSight 2 Future consideration