Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Status Future consideration
Categories CS - Claims Administration
Created by Guest
Created on Jul 20, 2022

RELATED IDEAS

Allow Duplicate Check for Intake to Check Any DB Field Allowed in Duplicate Check Query

Currently in ClearSight Admin, Claims/RMIS Settings, Duplicate Claims/Incidents Settings you can build up a query to check for duplicate claims or incidents being checked. You can use all of the fields on XXXCLAIM_EXT1, XXXCLAIM_EXT2 and XXXCLAIM_MULTI. I'm sure there are other tables you can use in the duplicate check as well (contact relationship, location info, etc). But the only fields the duplicate check uses in Intake are on XXXCLAIM. If you put fields outside of the XXXCLAIM into the duplicate check query, you get an error in Intake.

Solution Platform ClearSight
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