Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1177

When a USER is marked on vacation, do not allow Tasks assigned to them

Similar to how we handle Claim assignments when a user record is flagged on vacation, we want this same functionality to work for Task assignments.
Shannon Stout about 4 years ago in CS - Claims Administration 1 Planned

Ability (option) to display all Occurrence Notes on the Claim's Notes page (not just on the Timeline page)

Currently notes added to an occurrence will display on the Claim's Timeline page. Client wants the option to show all occurrence notes on the NOTES page of the Claims associated to that occurrence.
Shannon Stout about 4 years ago in CS - Claims Administration 1 Future consideration

Second Victim Module

Develop a solution to help healthcare organizations addressed the growing concern of Second Victims. Second victims are healthcare providers who are involved in an unanticipated adverse patient event, a medical error and/or a patient related injur...
Guest over 3 years ago in Healthcare - General 1 Future consideration

BIA app and supplier data with workarounds should carry over to BCP

The system should automatically carry over the apps and suppliers with workarounds from the BIA to the BCP. It's easy to forget to add them to the tables. Adding the apps to the Overview doesn't help populate the plan. Having the apps and supplier...
Sally McGinty about 2 years ago in Resilience - BIAs / Resilience - Data Management 0 Future consideration

Better visibility of ARM change comments

There is limited ability to access change history comments for score changes, status changes or escalation comments. These should be more accessible in the UI and available in ViewPoint and API
Guest about 2 years ago in ARM - Admin, Configuration, History and Audit trails / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

RK Alerts - Email Alerts with Link to the Event

When the client was first implemented with RK Alerts they were receiving an email alert several times a day that included a link to the actual event.
Guest over 3 years ago in RMIS - Riskonnect Alerts 0 Will not implement

Ability to see Occurrence Number in Intake

When an Intake is open, and not submitted, Crete would like the ability to see the occurrence number as a field inthe intake and not have to use the summary section, as it takes up a lot of space on mobile devices
Guest over 3 years ago in  0 Future consideration

Ability for Proper Licensing Tracking and Guard Rails for ClearSight

Currently, there are no restrictions for any one who has proper access to add users or functionality even if they have not been licensed for them. The ask here is to put in a product feature that: Define the number of users (and types) they are li...
Patrick Eslick about 4 years ago in CS - ClearSight Platform - General 1 Future consideration

Creating a database of third-party providers for ITDR Planning

Today, when creating CompoSecure ITDR Plan, there is a section for entering external contact info. If the same contact is needed for multiple plans, I have to re-enter again; moreover, if I needed to make a change or delete the contact, I have to ...
William DiMartini about 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General / Resilience - Data Management 1 Future consideration

Ability to see comments for Values Collection Rejections in Clearsight

When values collection responder rejects and comments on an individual question it shows the comment on the question in platform but when an entire location is rejected, comments do not show. Enhancement request to the product team for user commen...
Guest over 2 years ago in  0 Future consideration