Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 1125 of 1125

Standard Stored Procedures to Clean Up IE Table Data

Create Standard Stored procedures that would clen up the data in the IE_ tables. The SPs could be scheduled via SDIE workflows in the application
Guest almost 4 years ago in CS - ClearSight Platform - General 1 Future consideration

Activity Monitoring tracking capability when transaction changes claim status.

Need Activity Monitoring configuration settings to enable tracking when a transaction closes or reopens a claim. Currently, the transaction processes that modify the claim status are not being monitored.
Shannon Stout 11 months ago in  1 Future consideration

Change Management Report - Add Users

When using this report you should be able to see if a user has been deleted and the implications of deleting a user.
Ben Cartlidge 11 months ago in  0 Future consideration

BIA app and supplier data with workarounds should carry over to BCP

The system should automatically carry over the apps and suppliers with workarounds from the BIA to the BCP. It's easy to forget to add them to the tables. Adding the apps to the Overview doesn't help populate the plan. Having the apps and supplier...
Sally McGinty over 1 year ago in Resilience - BIAs / Resilience - Data Management 0 Future consideration

Auto/Bulk Delete/Anonymize

Ability to create a view and select to delete or anonymize everything in that view (claims, incidents, occurrences) On deletion, all related child records would also be deleted (notes, tasks, emails, etc). This includes file attachments. Allow use...
Guest over 3 years ago in CS - ClearSight Platform - General 1 Future consideration

Better visibility of ARM change comments

There is limited ability to access change history comments for score changes, status changes or escalation comments. These should be more accessible in the UI and available in ViewPoint and API
Guest over 1 year ago in ARM - Admin, Configuration, History and Audit trails / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Increase inactivity period before timeout from 60 minutes to 90 minutes

Schneider has requested the ability to set the inactivity before session timeout period to 90 minutes. Currently, the system limits the user to 60 minutes.
Guest over 4 years ago in CS - ClearSight Platform - General 2 Will not implement

Claims/Incident App Tab Functionality Downgrade

Client reports that Enterprise allowed the user to tab quickly through all fields in claims/incidents. With ClearSight the user must click outside and or collapse making the process slower by adding many clicks.
Guest about 3 years ago in  0 Will not implement

BowTie - ability to import Bowties with all of the relationships (causes, impacts & Controls)

Create a new import tool that allows you to map the relationship between elements for the import of BowTies. Once imported it should show a BowTie icon on the grid that when selected shows the full BowTie diagram and relationships. Original Active...
Lisa Segrave about 3 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 1 Will not implement

Add task template and email template security permissions

It would be useful if we could have security permissions which restrict the email and task templates that users can see. The current problem is if you go to generate an email, you have a big list of email templates to choose from, most of which ma...
Guest over 3 years ago in CS - ClearSight Platform - General 0 Future consideration