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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...

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Showing 832

Change Contributors default for Incidents

Currently the default is set as BC Team but it will be helpful if this Role could be changed so it can default to a more commonly used / appropriate role based on our system setup
Guest 12 months ago in  0 Future consideration

Enable two or more impact category/score bands to be visible in the risk grid.

Showing how a risk improves (or not) from current to target is useful. It is a key feature of reports. However it is not possible to see this in the risk grid, as only one band can be shown. For a risk with just two impact types only 1/4 of them a...

Improve Resilience Plan Report

The current plan report does not print nicely for executive leadership. This idea is to be able to have a more high level end user friendly report.
Guest over 1 year ago in Resilience - Plans 1 Future consideration

Supplier Information in Plan

When building a plan I would like to be able to pull the supplier data from the BIA into the plan in the same way as applications.
Ben Cartlidge almost 2 years ago in Resilience - Plans 1 Future consideration

Event/Action based on Payment Schedule

Client is looking to create a validation based on Creating/Saving of Scheduled Payments. However, currently this option does not exist. We attempted to use events based on 'Create/ Save Transaction' and this appears to work as expected on the Tran...
Guest almost 5 years ago in CS - Claims Administration 0 Future consideration

Next Review Date on Overview

When viewing the overview section I'm unable to see the next review date. It would be good to see this information at a glance rather than having to click into the overview.
Ben Cartlidge almost 2 years ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

BIA: BIA approvers should not have 'edit' rights unless it is specifically selected on the user role rights

Currently when you set someone as an 'Approver', he also automatically gains edit rights on the respective BIA, but these two privileges should be separate.
Guest 6 months ago in Resilience - BIAs 1 Future consideration

Crisis Management: Incident Activated Plans List and the IT Recovery Dashboard List should be auto sorted by Application RTO’s

Currently, in order to hard wire a recovery order by RTO you need to manually every first task to start at a specific time. Instead, the product should sort the execution order by Application RTO (assumes the app is associated to the plan).
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

Crisis Management: For incidents, establish a view by Role where those executing tasks for a given role can view their tasks that are ready to execute (as well as those remaining which are not yet ready).

When opening an Issue as an executor, have the user select their role to see their INC tasks which are: Not yet ready to start Ready to Start Completed Also, When users (who have selected their role) attempt to start a task assigned to another rol...
Guest almost 2 years ago in Resilience - Business Continuity - General / Resilience - Crisis Management 0 Future consideration

Strategy Section Formatting

When completing the strategy section on the BIA, when inputting the implementation steps you can add numbering or bullet points steps. However, when the strategy moves to the Plan Template the formatting disappears, and the text transfers into a s...
Guest 6 months ago in Resilience - BIAs 2 Future consideration