Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 796

BIA - Recovery Strategies

All recovery strategies are available when completing the BIA. There should be a way to segment the strategies the BIA owner sees when completing their BIA. E.g. only strategies relating to the 'Loss of Applications' Scenario can be viewed / selec...
Guest 5 months ago in Resilience - BIAs 1 Future consideration

Inability to call extensions in emergency notification system

Need ability to call extensions in emergency notification system in Castellan Resilience. If we can't notify our employees of an emergency it makes this tool useless. Currently, it just doesn't call/fails to call anyone with an extension listed.
Guest 11 months ago in  0 Future consideration

Creating a database of third-party providers for ITDR Planning

Today, when creating CompoSecure ITDR Plan, there is a section for entering external contact info. If the same contact is needed for multiple plans, I have to re-enter again; moreover, if I needed to make a change or delete the contact, I have to ...
William DiMartini almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General / Resilience - Data Management 1 Future consideration

Add task template and email template security permissions

It would be useful if we could have security permissions which restrict the email and task templates that users can see. The current problem is if you go to generate an email, you have a big list of email templates to choose from, most of which ma...
Guest over 3 years ago in CS - ClearSight Platform - General 0 Future consideration

Enable User Roles with Survey Management access to view survey results.

Currently, the only way to view Survey Results in Riskonnect Resilience is to assign a user as an account owner or to assign the permission "Act As Account Owner" to a custom role. This is not ideal for vendor risk management professionals wishing...
Nathan Early over 1 year ago in Resilience - Administration & Configuration 1 Future consideration

Allow configuration of more default field values

This enhancement would be to allow more fields to have default values configured, particularly for Incident , and ideally Snappit, and potentially for all field types including text fields Original Active Risk ID: ARM-I-101
Nick Ridout almost 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Ability to add Tags at Process Level

It would be great to be able to add tags at process level as this would allow us group processes to gether and report on them.
Ben Cartlidge almost 2 years ago in Resilience - BIAs 0 Future consideration

In Activated Plans, A comments box should be added next to each plan task.

No description provided
Guest 6 months ago in Resilience - Plans 0 Future consideration

Incident Feed Sequential Order

In Incident Feed, the actions should be listed in a sequential order from top to bottom and not in the existing reverse way
Guest 6 months ago in  0 Future consideration

Risk Rating from Risk module (if possible) should be presented in the BIA Risk section.Otherwise, a pop over text should be added in Risk module that explains the Risk Rating Scale.

It will improve clarity and prevent input errors
Guest 6 months ago in Resilience - Business Continuity - General 0 Future consideration