Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 797

Add Impact Rating and Likelihood Rating to Department Dependencies

We should add the ability to capture Impact Ratings and Likelihood Ratings for Department Dependencies in BIAs like we do for other types of dependencies. Department Dependencies should also be included in the Risks module and assigned a Risk Rating.
Amanda Feest over 1 year ago in Resilience - BIAs 0 Future consideration

Document Templates require input section for OpRes Activities/Process

Currently the document template has input sections for Products & Services Summary, Impact Tolerance and End to End Mapping. It does not have any functionality to include OpRes Activities/Process. This is a regulatory requirement for anyone us...
Guest over 1 year ago in Resilience - Operational Resilience 0 Future consideration

User Profile should not be editable by a user

As a user I should not have the ability to change : Password Language Distance Time Zone User ID Dual Factor For password changes they should just have the ability to send a welcome email as this enhances security.
Ben Cartlidge 11 months ago in Resilience - Administration & Configuration 0 Future consideration

Add Ability to Assign/Edit Mobile Contacts via Import/Export

It would be a time saver to be able to assign/edit mobile contacts for plans and documents using import/export instead of having to assign manually to each plan or document. (I thought I submitted this idea the other day but I didn't get a confirm...
Amanda Feest over 1 year ago in Resilience - Administration & Configuration / Resilience - Mobile 0 Future consideration

Standard Stored Procedures to Clean Up IE Table Data

Create Standard Stored procedures that would clen up the data in the IE_ tables. The SPs could be scheduled via SDIE workflows in the application
Guest almost 4 years ago in CS - ClearSight Platform - General 1 Future consideration

Activity Monitoring tracking capability when transaction changes claim status.

Need Activity Monitoring configuration settings to enable tracking when a transaction closes or reopens a claim. Currently, the transaction processes that modify the claim status are not being monitored.
Shannon Stout 11 months ago in  1 Future consideration

Change Management Report - Add Users

When using this report you should be able to see if a user has been deleted and the implications of deleting a user.
Ben Cartlidge 11 months ago in  0 Future consideration

BIA app and supplier data with workarounds should carry over to BCP

The system should automatically carry over the apps and suppliers with workarounds from the BIA to the BCP. It's easy to forget to add them to the tables. Adding the apps to the Overview doesn't help populate the plan. Having the apps and supplier...
Sally McGinty over 1 year ago in Resilience - BIAs / Resilience - Data Management 0 Future consideration

Auto/Bulk Delete/Anonymize

Ability to create a view and select to delete or anonymize everything in that view (claims, incidents, occurrences) On deletion, all related child records would also be deleted (notes, tasks, emails, etc). This includes file attachments. Allow use...
Guest over 3 years ago in CS - ClearSight Platform - General 1 Future consideration

Better visibility of ARM change comments

There is limited ability to access change history comments for score changes, status changes or escalation comments. These should be more accessible in the UI and available in ViewPoint and API
Guest over 1 year ago in ARM - Admin, Configuration, History and Audit trails / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration