Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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All ideas

Showing 116

Texting Claimant off of Claim Record

As part of our communication method, it was suggested by a client that there is a need to be able to text a claimant off of a claim record.
Guest about 3 years ago in RMIS - Claims Management & Administration 0 Included in Release

Ability to modify Payment Schedule Forms in CS. This page is static currently

Ability to modify Payment Schedule Forms in CS. This page is static currently and we would need to update this form
Shannon Stout over 2 years ago in ClearSight 1 Included in Release

Healthcare Report - Medication Events per 1,000 Doses

Report showing the number of medication events per 1,000 doses
Guest about 4 years ago in Healthcare - Patient Events 0 Included in Release

Allow Occurrence or Claim Number on Invoice form to be a hyperlink to that object

Currently, we can add the Occurrence ID field to a claim/incident form allowing the user to go directly to the occurrence from the claim/incident. There is an Occurrence No. and Claim No. field that can be added to the Invoice forms at this time, ...
Guest over 3 years ago in CS - Claims Administration 1 Included in Release

Report to view all BIA/Plan changes

It would be helpful to be able to run a consolidated report (similar to the user audit report) that would show all of the BIA/Plan updates over a certain period of time.
Guest over 1 year ago in Resilience - BIAs / Resilience - Plans 1 Included in Release

Failure Mode Effects Analysis (FMEA) within Healthcare Product

Implement the HFMEA within the healthcare product A five-step process is used by interdisciplinary teams to proactively evaluate a health care process. Specifically designed for use by health care professionals, the process offers users analytical...
David McElroy over 6 years ago in Riskonnect Healthcare 0 Included in Release

Enable security groups to appear in alphabetical order when creating a filter

When creating public filters it is very hard to find the security group you are looking for when they are in no particular order (or maybe they are in the order they are added). If they were in alphabetical order then this would be much better.
Joanne Bridgewater over 1 year ago in ARM - Admin, Configuration, History and Audit trails / ARM - Filtering 1 Included in Release

Provide 2 Factor Authentication for the new ClearSight Claimant Intake Portal

ClearSight client have requested 2-FA for Claimants when using the new Portal. At present the Token Authentication does not work in conjunction with two factor authentication and there is a security vulnerability if the Claimant email is intercepted.
Guest over 3 years ago in CS - Claims Administration 0 Included in Release

Add validation action On Claim Status Change event

Client has asked for the ability to add validation On Claim Status Change event
Guest over 3 years ago in CS - Claims Administration 0 Included in Release

Allow for Report Scheduling/Sending

A client has requested that we add functionality to create a schedule for reports to run out of BC&R and send to designated recipients.
Kadambari Lanka over 1 year ago in  2 Included in Release