Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
Share feedback 1

All ideas

Showing 832

Tasks - make usable for Policy Management and Recommendations

Currently tasks are only usable for claims. We have a task app where all tasks for all claims can be seen. I have for example clients who wish to use tasks for the policy renewal process. Current process is to go into each policy and add the tasks...
Guest over 3 years ago in CS - Insurance Policy/Program Management 1 Future consideration

When a control is unlinked from the BowTie it still remains as a linked control in the risk form.

Clients are finding it frustrating when they create a BowTie and link a control and then de-link the control from the diagram that they then have to manually open the risk form and remove the control from the response table Original Active Risk ID...
Lisa Segrave about 3 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Remove email address for Owner column in Risk Express

The Risk Owner column in Risk Express displays the users email address after their name. This is different than how ARM desktop displays the Owner field. Original Active Risk ID: ARM-I-34
Guest over 4 years ago in Active Risk / ARM - Other Interfaces (Risk Express, Verify, SnappIT, Surveys, ARM apps) 0 Future consideration

Create a report to view all historical Incidents for a plan (Test Exercise History)

No description provided
Guest almost 2 years ago in Resilience - Plans 0 Future consideration

Show Actions start date under History section

When checking under Actions then the History part, it doesn`t show when the action was created but will show all other updates
Guest 12 months ago in Resilience - Actions 0 Future consideration

Add the Impacted Asset to the Subject Line of a Threat Rule Notification Email

When a Resilience user receives a Threat Alert email, the subject line is "Threat Alert: [Severity Level] - [Miscellaneous Details]" wherein the miscellaneous details piece varies widely by event. It might be more useful to the recipient if the su...
Amanda Feest over 1 year ago in Resilience - Threat Intelligence 0 Future consideration

Add Lab, Radiology, Treatment/Procedure, Care Management, Security Event Types to LTC

Need for a Lab Event, Radiology, Treatment/Procedure, Care Management and Security type category to be added to Long Term Care Portal. For Lab, recommendation to include a section for documenting medical thought processing errors (i.e. missed labs...
Guest almost 3 years ago in Riskonnect Healthcare 0 Future consideration

Ability to filter Change Management report by whether or not a record has implications

Right now the Change Management screen just shows you all of the records in a long list whether or not they have implications around them. It would be nice if you could filter that change management screen to only show records with implications to...
Rory Middleton over 1 year ago in Resilience - Reporting & Analytics 0 Future consideration

RKQF attachments should be Files

Currently files that are uploaded via the RKQF framework (Safety Audit or Non-Clinical Rounding) are stored as Attachments. It would be preferable to have these loaded as Files.
Guest almost 3 years ago in Healthcare - Rounding / RMIS - General 1 Future consideration

Actions module should sort from newest to oldest automatically

The Actions module should add new actions to the top of the list so they are easily found, vs alphabetically.
Ashley Helmick over 1 year ago in Resilience - Actions 0 Future consideration