Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 797

Provide an option to hide the field 'Total' in Recovery Staffing Requirements (Both in BIAs and Plans)

This will prevent confusion for organizations that add their recovery staffing requirements as a sum of the previous time frames.
Guest 3 months ago in Resilience - BIAs 1 Future consideration

Option to change 'What If' reporting source data from Committed RTO to Requested RTO

For organisations that don't have a complete set of Committed RTO data, but do have requested RTOs from business areas, the mapping in the What If reporting displays as 'not defined' limiting it's value to users.
Sian Jones about 1 year ago in Resilience - Reporting & Analytics 1 Future consideration

Add the ability to filter by BowTie using the filters in ARM

Currently in ARM the only way you can find BowTies is by using the BowTie column and sorting. Not all clients have a different Record Type that they use to build BowTies. We need the ability to create a filter that allows us to select risks with a...
Lisa Segrave almost 3 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Option to make Email Templates Major Coverage specific

Similar to how we can configure Custom Letters by major coverage, this would give clients more flexibility.
Shannon Stout over 2 years ago in CS - Claims Administration 3 Future consideration

Have option to renew/update allocations

There is currently no option to update/renew allocations. Adding this option would make things more efficient
Guest over 2 years ago in CS - Allocations 0 Future consideration

Add Plan Sections for BIA Dependencies that only display minimal information

There are 2 Plan Section types that do this now: Recovery Times will only show minimal Activity information. Application Dependencies will only show minimal Application information. It would be good to have similar section types for all of the oth...
Rory Middleton over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Temporary Adjuster reassignment needs to immediately reflect temp adjuster

In Clearsight, when a user selects Temporary Claim Reassignment, they enter a date range (begin/end date) and the changes to the adjuster do not happen immediately. This process runs overnight and users will not see the new adjuster (or assignment...
Shannon Stout over 3 years ago in CS - Claims Administration 3 Future consideration

Display calculated RTOs in Business Continuity Plans (BCPs) instead of requested.

Currently the Activity Section of BCPs can only display requested RTOs and not calculated RTOs, this creates an extra step for organisations that wish plans to display calculated RTOs.
Guest 10 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Ability to filter Change Management report by whether or not a record has implications

Right now the Change Management screen just shows you all of the records in a long list whether or not they have implications around them. It would be nice if you could filter that change management screen to only show records with implications to...
Rory Middleton over 1 year ago in Resilience - Reporting & Analytics 0 Future consideration

Preview pane for file attachments, similar to Windows functionality

Claims adjusters need the ability to preview file attachments (preview pane window) similiar to how they view email attachments. This functionality exists in the Windows platform. They would like in the attachments page of Riskonnect. See screen p...
Guest over 1 year ago in  4 Future consideration