Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

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Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Status Future consideration
Categories CS - Claims Administration
Created by Shannon Stout
Created on Sep 24, 2021

RELATED IDEAS

Temporary Adjuster reassignment needs to immediately reflect temp adjuster

In Clearsight, when a user selects Temporary Claim Reassignment, they enter a date range (begin/end date) and the changes to the adjuster do not happen immediately. This process runs overnight and users will not see the new adjuster (or assignment of tasks) until the following day (assuming start date is = today). Need to immediately see the new adjuster and immediately have the tasks assigned to the temp adjuster.

Solution Platform ClearSight
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  • Shannon Stout
    Reply
    |     May 21, 2024

    Medium Priority for WCS.

  • Guest
    Reply
    |     Mar 13, 2024

    Marsh Continental Europe users have also requested for this functionality.

    I noticed that there is already a JIRA story for this :

    https://jira-stars.atlassian.net/browse/STOR-143644

  • Guest
    Reply
    |     Oct 14, 2022

    Has a JIRA ticket been created for this idea? If so, can you please provide the number?