Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 116

Add Primary Facility to be included in "Create Related Record" process for HC

Add the Primary Facility to the fieldsets utilized for "Create Related Record" for all healthcare solutions. This would copy the field from one object to the other object where the record is being created. Claims will not be included since it is n...
Guest almost 3 years ago in Riskonnect Healthcare 0 Included in Release

Remove red error banner when the error is fixed. Currently, user has to manually close the message.

Fewer clicks.
Guest over 3 years ago in CS - ClearSight Platform - General 1 Included in Release

Peaks and Deadlines - Quarterly option

Feedback from users has been they would like to see an option for the Quarters (Quarter 1, 2, 3, 4) in the repeat section. As of now, the only options are Daily, Weekly, Monthly, Yearly. I tried to customize this, but it doesn't appear I can custo...
Jennifer Parker 5 months ago in Resilience - BIAs 1 Included in Release

Workplace Violence Event type for Non-Clinical Events

New event type to capture Workplace Violence events
Guest over 3 years ago in Healthcare - General 0 Included in Release

Ability to set Margins in Custom Letters (HTML)

To make custom letters appear more professional, we need the ability to set letter margins.
Guest about 3 years ago in CS - Claims Administration 0 Included in Release

Import error log

The import errors return log is not detailed enough. It does not give the user enough detail to identify why a particular record is in error and therefore ignored as part of the import Examples Some errors just show ‘internal error' rather than an...
Guest over 1 year ago in Resilience - Administration & Configuration 1 Included in Release

Implement "Communication and Optimal Resolution" (CANDOR) toolkit within our Healthcare Solutions

C ommunication and O ptimal R esolution (CANDOR) is a process that health care institutions and practitioners can use to respond in a timely, thorough, and just way when unexpected events cause patient harm. The AHRQ toolkit was developed by AHRQ ...
Guest almost 5 years ago in Riskonnect Healthcare 0 Included in Release

Focused Record Reviews in Rounding

Clients want to utilize Riskonnect to perform various Focused Record Reviews that include patient data. Examples of the Focused Record Reviews are the following: Mortality and morbidity reviews (MMRs) provide a rigorous, systematic, open, collabor...
Guest almost 4 years ago in Healthcare - Rounding / Non-Product Specific & RK/Salesforce Platform 0 Included in Release

Dashboard - Re-order fields in grid widget using drag and drop (make it easier)

Creating the Grid widgets is time consuming. If you have to edit a grid to add in another field you have to deselect all the fields and then re-add, I recently had to do this for 12 dashboards that each had 5 grids, each grid had to be modified to...
Lisa Segrave almost 4 years ago in Active Risk / ARM - Dashboards 1 Included in Release

Licencing Options

The current licensing purchase options are expensive and reduce the number of users that are included in the risk community and have access to the software. I recommend that the solution is tied to the organizational SSO as a default, and all of o...
Brigitte Theuma over 2 years ago in Active Risk 1 Included in Release