Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 832

SMS Notification: The message title should appear in the beginning of the SMS text (for testing purposes for example).

The field Text Message Prefix is not enough as it covers all the campaigns and it is not campaign specific.
Guest 3 months ago in Resilience - Notifications 0 Future consideration

ARM - Support multiple IDPs

ARM only supports a single IDP, some larger clients and JVs have multiple domains that they need to authenticate with. Forms Auth is weak as it does not support MFA.
Guest almost 2 years ago in ARM - Admin, Configuration, History and Audit trails 2 Future consideration

Policy Premium Import - Clear Exception description instead of Javascript/code

While performing standard policy/premium upload, sometimes even after success preview, we get errors at the time of running the job. The exception is a code which is not very self explanatory and time consuming to debug the error. example: We ther...
Guest almost 4 years ago in CS - Insurance Policy/Program Management 1 Future consideration

Incorporate Users into Internal Contacts

Title: Combine Web and Mobile App Access Having User Accounts control web access and Internal Contacts control mobile app access is confusing to clients and introduces the possibility that name/email address changes could be made in 1 place but...
Kadambari Lanka almost 2 years ago in Resilience - Administration & Configuration / Resilience - Mobile 1 Future consideration

Ability to customize Dependency Plan Section to only show selected fields.

When you add a Dependency section from the BIA in as a Plan section, it will bring in all of the fields that are visible in the BIA. It would be nice if you could customize the section to only display the fields you want to display in the Plan ins...
Rory Middleton almost 2 years ago in Resilience - Plans 0 Future consideration

Ability to control whether responses can be assessed using basic numerical entry, PID picker or full Assessment

This enhancement would be to provide an Admin setting that controls whether or not Response Assessments require a full Assessment, PID value selection or simply entering a number, currently these three options are always available. Original Active...
Nick Ridout about 4 years ago in Active Risk 0 Future consideration

Allow different length reminders in Riskonnect system

The current reminder cycle in the system does not work for our organisation. It would suit our program cycle to have reminders issued at 30, 60, 90, 120, and 150 days out of from review (highest to lowest). We would like to have the option of who ...
Guest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration

Internal Audit and Internal Controls Time Tracker

Internal Audit and our SOX use of Internal Controls are made up of multiple projects. Some are short term (two weeks) while others are long term (multiple months or even a year). We typically budget the hours for each project ahead of time, often ...
Guest over 2 years ago in  1 Future consideration

BowTie - Show relationship of Causes / Impact & Controls on Response Table

Users should be able to open the risk form (not BowTie) and in the response section be able to see what Cause(s) or Impact(s) the control is managing from the BowTie. Add table to the response form that can be added as part of the configuration an...
Lisa Segrave over 3 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Increase allowed character length for Scoring Scheme name and Impact Category descriptions

This enhancement would be to allow more (e.g. 250+) characters for scoring scheme names (currently 50 allowed) and scoring/impact category descriptions (currently 20 allowed) Original Active Risk ID: ARM-I-113
Nick Ridout over 4 years ago in Active Risk 0 Future consideration