Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1177

Store dates in a consistent formats against Plans

We wish to be able to export data to create dashboards as the reporting capabilities in the system are not fit for purpose and we have no timelines of when these will be resolved. However, reporting against time fields in Plans is challenging as d...
Guest 11 months ago in Resilience - Administration & Configuration / Resilience - Plans 0 Future consideration

Mobile App - add ability to use biometrics as an MFA, as an alternative option to SMS/Email

Useful in an incident, not needing to get email or SMS authentication. When setting up the app, turn on biometrics if desired.
Rachael Bartlett over 1 year ago in Resilience - Mobile 0 Future consideration

Default Time Zone for Users Added to Export

I was asked by a customer to update the “Time Zone” for their Users; after exporting the User list I noticed Time Zone was not listed…I then manually added it but it does not appear to be importable. Is this accurate? Or is this a bug? Any time a ...
Tammy Roitenberg almost 2 years ago in Resilience - Administration & Configuration 2 Future consideration

Ability to archive file attachments in CS

Client consumes a great deal of storage each year. They have currently consumed 782 Gb of storage and are consuming 40-45 Gb per year. In order to ease the cost associated with this consumption, Client would be open to discussing an archiving solu...
Patrick Eslick over 3 years ago in CS - ClearSight Platform - General 1 Future consideration

Enhancement Request for Resilience Module - Global Application Assignment

I would like to propose an enhancement to the Resilience module that could significantly streamline our processes. Specifically, I suggest adding a feature in the applications section that allows us to assign applications to the Business Impact An...
Michael Morris 5 months ago in Resilience - BIAs 1 Future consideration

Broker Client Digital Experience (Member Community)

Member Experience Sales has built a demoable version of a member experience/broker client community that could be considered for future product release Link: https://myirmdemo20192.force.com/memberexperience User Stories: Broker Experience Provide...
Ariel Norvell over 3 years ago in Riskonnect Insurable Risk 0 Future consideration

Allow copying of user profiles

often a user will or can be setup very similar to someone else (security groups)
Guest 8 months ago in ARM - Security, Permissions and Roles 0 Future consideration

Consider adding an email notice when a plan is changed or approved

It would be ideal to be notified when one of my BIA or BC plans is approved or updated - would save me monitoring time.
Guest 8 months ago in Resilience - Notifications 1 Roadmap Consideration

Enable "Suggested" RTO for Supplier Dependencies

Resilience should suggest an RTO for a Supplier Dependency based on the RTOs for the activities that depend on it, as it does for Application and Other Dependencies. This should be consistent functionality.
Amanda Feest about 1 year ago in Resilience - BIAs 1 Future consideration

Actions that are past their target completion date should be automatically flagged and reported by the system.

Alternatively, additional options should be added in the status list to signify that an action is delayed/overdue.
Guest 3 months ago in Resilience - Actions 0 Future consideration