Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
Share feedback 1

All ideas

Showing 1177

Users who don't have the ability to archive records should not see the icon

When a User (with the User role) logs in to the system and goes to Plans, they will see the Archive icon. While if they click on the icon nothing happens, they shouldn't see the icon at all.
Rory Middleton almost 2 years ago in Resilience - Administration & Configuration 0 Future consideration

Notify Owner when Incident Issue is Created

When an Issue is created within an incident, the assigned Owner should be notified (via email). Currently the Owner would not receive an email or other notification related to the issue until the date/time indicated in the Next Update field.
Amanda Feest about 2 years ago in Resilience - Crisis Management 0 Future consideration

Notifications: Have ability to use alternate sending options to WhatsApp for hard to reach destinations

Notifications: For businesses with a global reach, notifications may be required to be sent - and responses received - to known 'Hard to Reach' countries (i.e. China, Nigeria) for SMS messaging. Resilience offers the use of WhatsApp messaging for ...
Steve Barnett 4 months ago in Resilience - Notifications 0 Future consideration

Have a report showing the Notification Response timestamps

Notifications: when looking at the individual responses (where a Survey has been used) you can see the timestamp (date & time) for that users response. It would be very useful to be able to get a report for that Notification to see if all resp...
Steve Barnett 4 months ago in Resilience - Notifications 0 Future consideration

Allow to manually link an Action to an "Incident Issue" or vice versa

This is only allowed if yo click on "Create Action" inside an "Incident Issue". Currently it is allowed to be manually done for "Action" to a "Plan", to a "Risk", to an "IT Asset", etc. Seems obvious that you should also be able to do it for an In...
Guest about 2 years ago in Resilience - Actions 0 Future consideration

Improved geolocation in insights reporting to be able to select an area for locations / people etc

Following Storm Eowyn in the UK, it would have been useful to be able to use the map feature and select an area, ie the north of England, Scotland and Northern Ireland and for it to display which locations are covered by this area but also to be a...
Guest 2 months ago in Resilience - Threat Intelligence 0 Future consideration

Include all fields for View Filtering

We've added custom fields to Applications and want to filter using them, such as where the application is hosted. The idea, though, applies to all objects with views - allow filtering using any available field.
Guest almost 2 years ago in Resilience - Business Continuity - General / Resilience - Data Management 0 Future consideration

Create Configurable Views for Attachments

Clients would like the ability to quickly filter or change the view of the visible attachments. This would allow them to hide columns that are not necessary and create configurable views by Categories or Attachment types.
Guest about 1 year ago in CS - ClearSight Platform - General 0 Future consideration

Upcoming Due Dates Should Not Appear on Homescreen for Users

Original message: It came to my attention that the Upcoming Due Dates link on the home page of Resilience does not work for users who have the User role assigned to their account. When you click the link you get a message that says "You are not au...
Amanda Feest 9 months ago in Resilience - BIAs / Resilience - Plans 2 Future consideration

Ability to send notifications to external stakeholders

We work closely with external agencies, they are not in our "internal contacts" library, but they have a role in our plan and need to be informed immediately if we have a major incident. Would it be possible for notifications to utilise the suppli...
Claire Green 11 months ago in Resilience - Notifications 0 Future consideration