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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 797

users into Riskonnect

when adding new users into Riskonnect it is very important to chose correct preferred language otherwise it will cause problem headlines are not showing correct. See attached example
Guest 3 months ago in Resilience - Administration & Configuration 2 Future consideration

Change the default sort order on all import and export history to descending by date

I check on the status of several imports and exports on a daily basis. After opening the history, the first thing I have to do is sort by date, and then sort again to change the order to descending. I always want to see the most recent history fir...
Guest 6 months ago in  0 Future consideration

Customized Close Claim Options

Client has specific workflows that require users to complete claim fields prior to a claim being closed. As a result, we have built Claim Validations, but often times a user will go through the entire exercise of closing a claim (producing a final...
Guest over 2 years ago in CS - Claims Administration 2 Future consideration

Ability to export screen labels

Can the ability to Export be added to Screen Labels in ClearSight Admin?
Guest over 2 years ago in ClearSight 2 Future consideration

Provide insights of Report in AR Desktop Reports Tab

With the number of reports available for users, it is difficult for the user to find the exact report with just report name resulting in running 4-5 reports before finding the correct one. To solve this, can we have the information button added at...

1 e-mail for action items' notifications

If there are more action items for 1 BCP, instead of sending separate e-mails for each action item - send 1 e-mail with all action items included that are not yet completed.
Guest 6 months ago in Resilience - Actions / Resilience - Plans 0 Future consideration

BIA & Plan Final Approver Cancel Notification

If Owner or Final Approver cancels approval workflow, workflow below them should be notified (e.g., if Owner cancels, Contributor notified; if Final Approver cancels, Owner and Contributor notified)
Kevin Arnold 11 months ago in Resilience - BIAs 0 Future consideration

Plan to Auto-pull BIA information

Plans should allow you to pull in smaller portions of a BIA - for example, pull in just application names and requested RTO/RPO instead of every data field.
Guest 5 months ago in Resilience - Plans 0 Future consideration

Approval Workflow- Approved Status

Approval Workflow - Approved status should indicate the last approved date instead of just "Approved!"
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Define roles & responsibilities via Active Directory import

AD Group - define roles & responsibilities (R&R) so that System Administrator does not need to manually set it e.g. AD Group establish in Resilience system with specific R&R and when Jane Doe profile added to AD Group, it automatically...
Guest 5 months ago in Resilience - Administration & Configuration 1 Future consideration