Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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All ideas

Showing 186

Add option for grid/list view in the Claim Timeline

For Managers and Auditors reviewing claims, it would be helpful if they could have the option to see the Claim Timeline in a grid or list.
Shannon Stout over 2 years ago in  1 Will not implement

Sort Occurrence Sync Fields Alphabetically

In ClearSight Admin - Claim/RMIS Settings - Occurrence Misc. Settings and the boxes showing OCI Comment Fields and Sync Fields, can these be sorted alphabetically? I assume the list is showing the default labels and that's fine, but can these plea...
Guest over 3 years ago in ClearSight 0 Will not implement

Ability to export similar claims search results to Excel

Users have requested the ability to export similar claims search results (claims modules, similar claims page) to Excel for further grouping, sorting, and analysis. There does not currently appear to be an export feature, other than copying and pa...
James Erwin over 2 years ago in  1 Will not implement

Copy Files and Notes from originating record to the new record during the HC Convert Process

Requirements; When the convert process in the HC app creates a new record from one object to another, the Files, Notes and Contacts attached to the originating record should be duplicated on the new object. Based on some criteria, allow the abilit...
Guest about 5 years ago in Riskonnect Healthcare 0 Will not implement

Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS

Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS.
Guest over 2 years ago in CS - Claims Administration 0 Will not implement

Retain preferences on Special Analysis Field

When users click on a Special Analysis field to choose a code, they can sort the coded list by Codes or by Description. Once they click to sort on Description for example, and chose an option and go to another field, they have to sort again. In En...
Guest almost 4 years ago in ClearSight 1 Will not implement

Update Claim Policy Number on Policy Number Change in Policy App

When policy number is updated in the Policy App it should update the policy number field on the Policy page of the claim for all claims attached to the policy. Currently, when updating the Policy Number from the Policy App, it will update the Poli...
Guest almost 4 years ago in CS - Claims Administration 2 Will not implement

Email should not send out field or email address is not defined

Currently if a user has an email action configured to attach to parent entity and to reference an email template that has a field (ex. claim.miscdescription#4) defined as the recipient, the email will still send out and attach even if the field (e...
Guest almost 4 years ago in ClearSight 0 Will not implement

Values Administration - Make value name field editable

On a value definition currently you can only change the prompt and you can't update the name. The only way to change the name is to run a script against the XXXEXTYP table to update. I want to put the ability into the clients hands so they can mak...
Guest over 2 years ago in CS - Location & Property Management 0 Will not implement

Add "Contacts" page to SIM record

Client needs to link Contacts to SIM records. We are using SIM to track their Subro records (they have many to one). We are currently using contact lookups to pull in contact data to the SIM record. We are also working on a trigger that will autom...
Guest almost 4 years ago in CS - Claims Administration 1 Will not implement