Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Status Will not implement
Categories ClearSight
Created by Guest
Created on May 20, 2021

RELATED IDEAS

Email should not send out field or email address is not defined

Currently if a user has an email action configured to attach to parent entity and to reference an email template that has a field (ex. claim.miscdescription#4) defined as the recipient, the email will still send out and attach even if the field (ex.claim.miscdescription#4) is not defined causing clutter on the Email page of entity. The emails on the email page would look like the email went out to some one, but once you open email in the To field it says "Not Defined". Can the system be smart enough to know not to send an email if the field defined in To field in email template is blank/null in value?

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