Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Resilience - Business Continuity - General

Showing 22

Incident - Email Notification: The approver should be automatically added along with the owner and contributor in the email notification

Most of the times he will be included anyway, so instead of adding manually it should be added automatically like the others.
Guest 2 months ago in Resilience - Business Continuity - General 0 Future consideration

Create Setting that Prevents Users from Dismissing Alerts

A client has suggested that it would be useful to be able to set an alert in Resilience that can not be dismissed by their users. This should apply to the alert in the web browser and the mobile app.
Amanda Feest 5 months ago in Resilience - Business Continuity - General 0 Future consideration

Add Portuguese Language to BC&R

Several of our customers have multinational operations in EMEA and Brazil. Portuguese is one of the few major languages not represented in Riskonnect Business Continuity and Resilience Software.
Nathan Early over 1 year ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration

Create Core List for 'External Contacts'

Similar to Internal Contacts, we'd like to have a Core List for 'External Contacts'. What we have identified is that some of these External Contacts are duplicates... this would help eliminate duplicates and make things easier.
Jerry LaPole almost 2 years ago in Resilience - Business Continuity - General / Resilience - Data Management 1 Future consideration

Allow different length reminders in Riskonnect system

The current reminder cycle in the system does not work for our organisation. It would suit our program cycle to have reminders issued at 30, 60, 90, 120, and 150 days out of from review (highest to lowest). We would like to have the option of who ...
Guest over 1 year ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration

Add Default Currency for South Africa (Rand/ZAR)

When implementing the RK BC&R platform and OpRes, we could not locate the currency (Rand/ZAR, currency symbol “R”) in the Manage My Account Settings > Currency. Could you please add this as an option. Not having this as an option is a signi...
Guest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 1 Future consideration

Email Support - Attach function

You should allow attachments to be sent via Help and Support email function within the portal.
Guest 4 months ago in Resilience - Business Continuity - General 1 Future consideration

Risk Rating from Risk module (if possible) should be presented in the BIA Risk section.Otherwise, a pop over text should be added in Risk module that explains the Risk Rating Scale.

It will improve clarity and prevent input errors
Guest 5 months ago in Resilience - Business Continuity - General 0 Future consideration

Crisis Management: For incidents, establish a view by Role where those executing tasks for a given role can view their tasks that are ready to execute (as well as those remaining which are not yet ready).

When opening an Issue as an executor, have the user select their role to see their INC tasks which are: Not yet ready to start Ready to Start Completed Also, When users (who have selected their role) attempt to start a task assigned to another rol...
Guest over 1 year ago in Resilience - Business Continuity - General / Resilience - Crisis Management 0 Future consideration

Creating a database of third-party providers for ITDR Planning

Today, when creating CompoSecure ITDR Plan, there is a section for entering external contact info. If the same contact is needed for multiple plans, I have to re-enter again; moreover, if I needed to make a change or delete the contact, I have to ...
William DiMartini over 1 year ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General / Resilience - Data Management 1 Future consideration