Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Resilience - BIAs

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Display calculated RTOs in Business Continuity Plans (BCPs) instead of requested.

Currently the Activity Section of BCPs can only display requested RTOs and not calculated RTOs, this creates an extra step for organisations that wish plans to display calculated RTOs.
Guest about 1 year ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

In recovery staffing requirements, the system should display a warning prompt when the 'Total Staff' number is greater than 'Normal Level' number

It will improve input errors
Guest 9 months ago in Resilience - BIAs 0 Future consideration

In Internal Dependencies, users should be able to select Multiple activities of the dependent BIA.

This will prevent the users to add multiple dependencies for selecting the activity.
Guest 9 months ago in Resilience - BIAs 0 Future consideration

Calculated RTO/MTPD should be calculated even if the impact does not reach the set threshold.

No description provided
Guest 9 months ago in Resilience - BIAs 0 Future consideration

Option to have the calculated RTO populate to the maximum threshold if the threshold is not hit.

When an RTO does not hit the threshold, a RTO is not calculated. It would be helpful to have it so that if the threshold is not hit, the calculated RTO will automatically calculate at the maximum threshold for RTO? (40 hours in our case)
Guest about 1 year ago in Resilience - BIAs 0 Future consideration

Flag Gap Between RTO and Estimated Recovery Time

A client has requested that we add functionality that would flag a gap between projected recovery time (based on task duration) and activity RTO (e.g., if the amount of time it's going to take to recover will exceed the activity RTO). They'd like ...
Kadambari Lanka almost 2 years ago in Resilience - BIAs / Resilience - Crisis Management 0 Future consideration

Copy impact profile tables and change templates while keeping the impact profiles in tact

"Copying" (ie importing processes from one BIA and adding it to another) does not copy the tables as well and these then have to be recaptured. The first bullet would solve for this but alternately there should be an option next to a process that ...
Guest 9 months ago in Resilience - BIAs 0 Future consideration

Transfer Activities from one Department to another

When dealing with org-reporting changes, there's often a need to move Activities from one BIA to another, or split BIAs in some way. Currently the only way I can see how to do this is by using the import/export functionality or by simply replicati...
Jason Hobson 10 months ago in Resilience - BIAs 1 Planned

Final Approver "Request Update" for BIA

Why isn’t there a “Request Update” button once you’re at Final Approver stage for BIAs as there is for Contributor and Owner stages?
Kevin Arnold about 1 year ago in Resilience - BIAs 0 Future consideration

Have report showing status of 3 stage approvals

Where a client has a number of BIA's (in some cases this could be in the 100's) and they're using 3 stage approval, there is currently no obvious way of seeing which approval stage each BIA is at (i.e. which levels have approvals outstanding) give...
Steve Barnett 5 months ago in Resilience - BIAs 1 Roadmap Consideration