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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Resilience - Administration & Configuration

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Add Ability to Assign/Edit Mobile Contacts via Import/Export

It would be a time saver to be able to assign/edit mobile contacts for plans and documents using import/export instead of having to assign manually to each plan or document. (I thought I submitted this idea the other day but I didn't get a confirm...
Amanda Feest over 1 year ago in Resilience - Administration & Configuration / Resilience - Mobile 0 Future consideration

Enable User Roles with Survey Management access to view survey results.

Currently, the only way to view Survey Results in Riskonnect Resilience is to assign a user as an account owner or to assign the permission "Act As Account Owner" to a custom role. This is not ideal for vendor risk management professionals wishing...
Nathan Early about 1 year ago in Resilience - Administration & Configuration 1 Future consideration

Creating a database of third-party providers for ITDR Planning

Today, when creating CompoSecure ITDR Plan, there is a section for entering external contact info. If the same contact is needed for multiple plans, I have to re-enter again; moreover, if I needed to make a change or delete the contact, I have to ...

Ability to restrict users from changing approvers and editors

Ability to restrict users from changing approvers and editors. There should be an option in the user roles to remove the ability to edit (ie add/remove) approvers and editors and only select administrative users should have this ability.
Guest 5 months ago in Resilience - Administration & Configuration 0 Future consideration

Include All BIA/Plan Access Roles in One Location for Management & for User Audit

Currently, the system is setup to only include 2 types of access roles -- identified as either (O), owner, or (C) contributor -- in the user audit and there is no location to quickly view/manage a user's access to multiple BIAs/Plans. For access m...
Christina Bredhold 5 months ago in Resilience - Administration & Configuration 0 Future consideration

System notifications should not just be based on the approval date but should also flag/notify for users based on due date

Some plans are new and would never have been approved and users need to be notified via the due date when they need to be approved, else they will never receive the reminder.
Guest 11 months ago in Resilience - Administration & Configuration 0 Future consideration

Alerts for BIA/Plan Updates

Since we allow our BIA owners/contributors to make updates to their BIAs/Plans whenever they want, we would like to have an alert that let's us know when updates are made. This will allow us to review the new changes/updates and in our case, add t...
Guest over 1 year ago in Resilience - Administration & Configuration / Resilience - BIAs / Resilience - Plans 0 Future consideration

Allow Permissions Specific to SSO Settings and Mobile Settings

A client wants to set up a user role that has access to SSO Settings and Mobile Settings (under Manage My Account). It seems that permission to view/edit these settings can only be granted to users with the Account Owner role or to users that have...
Amanda Feest 6 months ago in Resilience - Administration & Configuration / Resilience - Mobile 0 Future consideration

Option to Make "Show on Mobile" Default Selection

A client has suggested that it would be a time-saver to be able to set "Show on Mobile" as the default selection for Plans, Documents, and for Attachments added to Plans and Documents, so that this option does not need to be checked every time.
Amanda Feest over 1 year ago in Resilience - Administration & Configuration / Resilience - Mobile 0 Future consideration

Add Lowest Requested RTO and Highest Impact Rating to Location Library Entries

Location library entries should have Lowest Requested RTO and Highest Impact Rating fields that show the lowest requested RTO and highest impact rating for the location from BIAs. This should be a field that clients can make visible or hide. This ...