Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

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Change Verification Code Text Message Sender ID from Castellan to Riskonnect

When we log in to Riskonnect with the user ID and password option, the sender of the verification code that we get sent displays as Castellan on our phones. The text of the message states: Your Riskonnect verification code is: ###### . It would be...
Guest 4 months ago in Resilience - Administration & Configuration 0 Roadmap Consideration

Employee Search in Team Section

When searching for the primary or alternate in the team section I can only search using a name. Where two people have the same name you don't know which to select which is very common in larger organisations. It would be beneficial to expand the s...
Ben Cartlidge over 1 year ago in Resilience - Plans 1 Roadmap Consideration

Provide an option to update centrally the email content for the Approval Workflow

This will make it easier to make a specific template it and change it
Guest 2 months ago in Resilience - Administration & Configuration 1 Roadmap Consideration

In BIAs, allow the approver to make comments per section

This will allow direct feedback to the contributors for each section.
Guest 2 months ago in Resilience - BIAs 1 Roadmap Consideration

Add a type of field that you can scroll through a whole list of items in a library

There is no type of field that gives you a list of things to scroll through and pick .This would be useful for example when I want to set an application as a dependency (but i do not know the exact name) in a BIA, i could scroll through the whole ...
Guest 2 months ago in Resilience - BIAs 1 Roadmap Consideration

Improved Reporting on Exercises

Reporting in Insights is very limited for Exercising. You can create a Custom Report but the data that can be exposed is only the Status, Document Type and Tag. You can't see anything related to which plans have been tested, what the results are, ...
Bradley Cornwell over 1 year ago in Resilience - Plans / Resilience - Reporting & Analytics 0 Roadmap Consideration

Improve Process Selection for Upstream Dependencies

When gathering information about a department's upstream dependencies, you are given the option to select a process within the upstream department that the BIA is dependent on. When selecting the upstream process however, process detail (other tha...
Guest 2 months ago in Resilience - BIAs 1 Roadmap Consideration

Ability to export "rich text" sections from Plans

When you run an export of Plans, the export file only contains the document properties and the Roles. Our Plans contain "Rich Text" sections which are used to record additional information, but these are not currently included in the export file. ...
Steve Boswell 10 months ago in Resilience - Plans / Resilience - Reporting & Analytics 1 Roadmap Consideration

Add Option to Add Groups of Internal Contacts to "Who to Notify?" on Threat Rule

It would be useful to be able to add a "group" of internal contacts to the "Who to Notify?" field when creating a Threat Rule instead of adding individuals one by one. Maybe this could be achieved with an option to add by tag.
Amanda Feest 11 months ago in Resilience - Threat Intelligence 0 Roadmap Consideration

Add Option to Select All Assets for a Threat Rule

When creating a Threat Rule, Internal Contacts, Locations, and Suppliers to which you want the rule to apply have to be added manually and 1 by 1 to the rule. I know that one of my clients is going to want to create a Threat Rule that can be appli...
Amanda Feest 12 months ago in Resilience - Threat Intelligence 0 Roadmap Consideration