Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Ability to export "rich text" sections from Plans

When you run an export of Plans, the export file only contains the document properties and the Roles. Our Plans contain "Rich Text" sections which are used to record additional information, but these are not currently included in the export file. ...
Steve Boswell about 1 year ago in Resilience - Plans / Resilience - Reporting & Analytics 1 Roadmap Consideration

All Plan/Document Sections Should Be Optimized for Mobile

Currently it seems that sections that pull BIA information into a plan or document are not optimized for viewing on the mobile app. The user is given the option to view a PDF of their plan/document when attempting to access one of these sections -...
Amanda Feest 9 months ago in Resilience - Mobile 0 Roadmap Consideration

Enhancement Proposal: Addition of Reviewer Role in BIA Approval Workflow

To improve our Business Impact Analysis (BIA) processes, we propose adding a Reviewer role in the BIA approval workflow. Current Workflow: Contributor Approval Owner Approval Final Approval Proposed Workflow: Contributor Approval Reviewer Approval...
Guest 3 months ago in Resilience - BIAs 1 Roadmap Consideration

Add Option to Add Groups of Internal Contacts to "Who to Notify?" on Threat Rule

It would be useful to be able to add a "group" of internal contacts to the "Who to Notify?" field when creating a Threat Rule instead of adding individuals one by one. Maybe this could be achieved with an option to add by tag.
Amanda Feest over 1 year ago in Resilience - Threat Intelligence 0 Roadmap Consideration

Add Option to Select All Assets for a Threat Rule

When creating a Threat Rule, Internal Contacts, Locations, and Suppliers to which you want the rule to apply have to be added manually and 1 by 1 to the rule. I know that one of my clients is going to want to create a Threat Rule that can be appli...
Amanda Feest over 1 year ago in Resilience - Threat Intelligence 0 Roadmap Consideration

Auto Reminders allow CC

Auto Reminders - allow indicator of who can be included as a cc in the reminder emails
Guest 8 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Auto Reminders Weekly to Owner and Account Owner

When an auto-reminder goes out, always CC Owner and Account Owner until approved
Guest 8 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Change Verification Code Text Message Sender ID from Castellan to Riskonnect

When we log in to Riskonnect with the user ID and password option, the sender of the verification code that we get sent displays as Castellan on our phones. The text of the message states: Your Riskonnect verification code is: ###### . It would be...
Guest 8 months ago in Resilience - Administration & Configuration 0 Roadmap Consideration

Have report showing status of 3 stage approvals

Where a client has a number of BIA's (in some cases this could be in the 100's) and they're using 3 stage approval, there is currently no obvious way of seeing which approval stage each BIA is at (i.e. which levels have approvals outstanding) give...
Steve Barnett 5 months ago in Resilience - BIAs 1 Roadmap Consideration

Limit Approval Authority to Named Approvers for Actions

A client has suggested that we should limit the ability to approve an Action to the User(s) listed as Approver(s) on the Action. Currently Owners can also mark an action as Approved, but they feel that only Approvers should be able to do this.
Amanda Feest 5 months ago in Resilience - Actions 1 Roadmap Consideration