Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Enable Pop-up Notification on Mobile App for Chat feature in Crisis Management Module

When internal contact is addressed in chat during an incident, they should receive a notification on the mobile that they are mentioned in the chat channel, similar to other messaging apps like Facebook or Instgram. Right now the contact only rece...
Kadambari Lanka 8 months ago in Resilience - Crisis Management / Resilience - Mobile 0 Roadmap Consideration

Enable Notifications template access in mobile app

The Notifications templates set up in the web interface should be available to use in the mobile app. Setting up a new notification template in the mobile app may or may not be needed, but using existing templates is highly beneficial especially w...
Daniel Holmes 6 months ago in Resilience - Mobile 0 Roadmap Consideration

BIA: When connecting the activities to dependency categories (such as in Internal/Supplier Dependencies, Applications, etc.), there should be a checkbox option to select/deselect "All" activities.

This would allow users to quickly select all the activities in a given category instead of manually selecting them one by one.
Guest about 1 month ago in Resilience - BIAs 1 Roadmap Consideration

All data returns when % is entered or the amount of data that returns is customizable and can be increased.

We want our users to use an already existing option for a field instead of creating new values however the user is unable to see the full list of options because when entering "%" only the first 20 entries are returned. A users should be able to s...
Heather Myers 8 months ago in Resilience - Business Continuity - General 0 Roadmap Consideration

All Plan/Document Sections Should Be Optimized for Mobile

Currently it seems that sections that pull BIA information into a plan or document are not optimized for viewing on the mobile app. The user is given the option to view a PDF of their plan/document when attempting to access one of these sections -...
Amanda Feest 5 months ago in Resilience - Mobile 0 Roadmap Consideration

Create a left-hand navigation selector for "History and Approvals" in plans/documents/exercises similar to BIAs

Please create a quick nav button on the left-hand section selector for history and approvals similar to what exists in BIAs. This would allow quicker navigation to that section, saving the amount of time required to select the last true section ty...
Nathan Early over 1 year ago in Resilience - BIAs 4 Roadmap Consideration

Auto Reminders allow CC

Auto Reminders - allow indicator of who can be included as a cc in the reminder emails
Guest 4 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Auto Reminders Weekly to Owner and Account Owner

When an auto-reminder goes out, always CC Owner and Account Owner until approved
Guest 4 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

All Approvers Must Approve to Finalize

Auto Reminders - If multiple approvers, one approval should still require continual and auto weekly reminders to the other approvers to approve
Guest 4 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Critical dates in BIA should carry over to the BCP

The critical deadlines and peaks should carry over into the BCP. You should not have to go to a BIA to find this info. You should not have to manually enter this twice to get it in the BIA.
Guest over 1 year ago in Resilience - Business Continuity - General 0 Roadmap Consideration