Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Creating a database of third-party providers for ITDR Planning

Today, when creating CompoSecure ITDR Plan, there is a section for entering external contact info. If the same contact is needed for multiple plans, I have to re-enter again; moreover, if I needed to make a change or delete the contact, I have to ...
William DiMartini about 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General / Resilience - Data Management 1 Future consideration

Applications and IT Items having a "Secondary/DR Site" field by default

This would create an additional default location field for applications and IT items. This would be used to indicate DR or failover locations. Right now, we have a primary location field but a secondary DR site/location has to be a custom field, l...
Guest about 2 years ago in Resilience - Reporting & Analytics 0 Planned

Ability to add Tags at Process Level

It would be great to be able to add tags at process level as this would allow us group processes to gether and report on them.
Ben Cartlidge about 2 years ago in Resilience - BIAs 0 Future consideration

Auto expand or word wrap the title labels in the dependency map/diagrams as they are currently truncating when they exceed a limit

when a record title exceeds a certain limit, the title is truncated and you cannot see the full text. For example, for the key process “Operations: Cash Withdrawals” is truncated to “Operations: Cash Wi…” within the map/diagram. Can we in some way...
Simon Foglietta about 2 years ago in Resilience - Reporting & Analytics 0 Future consideration

Enable User Roles with Survey Management access to view survey results.

Currently, the only way to view Survey Results in Riskonnect Resilience is to assign a user as an account owner or to assign the permission "Act As Account Owner" to a custom role. This is not ideal for vendor risk management professionals wishing...
Nathan Early over 1 year ago in Resilience - Administration & Configuration 1 Future consideration

Add "Assigned Role" to Plan Tasks Import

Currently you can't map to the Assigned Role when running a Plan Tasks import. I assume that's because the Assigned Role field pulls from Roles built into the Teams within the plan, so there's potential for a lot of errors if folks try to import a...
Amanda Feest 7 months ago in Resilience - Plans 1 Future consideration

Include approver and approval date in the BIA printout

Currently they are not included and it is useful information to have in the printout.
Guest 7 months ago in Resilience - BIAs 1 Future consideration

The exercise document should inherit the IT System Dependencies from BIA, without having to add them in the Plan overview (like clearview did).

This will make it easier to have them in the document, without affecting the plans
Guest 7 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Incident - Activated Plans should not be editable after incident closure

This is important for logging/tracing purposes.
Guest 7 months ago in Resilience - Business Continuity - General 0 Future consideration

BIA - Recovery Staffing Requirements - The column "Activities" should display the selected activities without needed to hover the mouse over the field

It would be easier to identify the activities for each team.
Guest 7 months ago in Resilience - BIAs 1 Future consideration