Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Ability to see the Team Role an Employee is assigned to in the Team Contact Details section

When you add a Team Contact Detail section to a Plan, it would be nice if in that section, it would display the Team(s) / Role(s) that the Employee was assigned to with that data.
Rory Middleton almost 2 years ago in Resilience - Plans 0 Future consideration

Crisis Management: When viewing Incident tasks, the role is not visible (only the assigned role is)

Should display both (and be able to hide the one that is blank)
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

In Crisis Management, When hovering over an object on the INC GANTT chart, the start/end times (currently appears at the top of the chart and is only visible if you’re viewing the first 13 rows on the chart

No description provided
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

In Crisis Management, When viewing more than 25 activated plans the page refreshes and requires you to reselect 50, every time

No description provided
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

Change Management should be more specific in Implications for Internal Contact deletions

When an Internal Contact gets deleted automatically via Import (Create New and Delete Missing) and that record is used in a Plan, the implications details should specifically tell you what Role(s) the record was assigned to. Right now it just says...
Rory Middleton almost 2 years ago in Resilience - Administration & Configuration / Resilience - Plans / Resilience - Reporting & Analytics 1 Future consideration

Clarify Instructions When Adding Mobile Phone to User Accounts for 2FA

Currently when a Resilience admin is adding a mobile phone number to a User Account for 2FA purposes, the instructions read "The second character must be a number from 1 to 9" (see attached). I think we should change this to make it clear that the...
Amanda Feest 12 months ago in Resilience - Mobile 0 Future consideration

Missing time frame in Peak / Deadline

I want to have the time frame to be shown, not only date. Especially needed when to print. This happens when the information are repeated.
Michael Welander about 1 year ago in Resilience - BIAs 0 Future consideration

Application to Application and Infrastructure Reporting

When viewing Application and Infrastructure data, the only way to identify gaps in dependencies is via the What If Report - or by using Documents. We need reporting to show discrepancies in RTOs and RPOs between Applications and Applications, and ...
Bradley Cornwell about 1 year ago in Resilience - Reporting & Analytics 0 Future consideration

Add ability to filter Change Management within insights reporting

When viewing change management in insights the ability to filter and see only those entries with implications would be time saving and extremely beneficial
James Exton about 1 year ago in Resilience - Reporting & Analytics 0 Future consideration

People As Their Own Dependencies Section in BIA

BIA there are many dependencies, but there are not a dependency for people which is under the Misc. Category. OSU feel people is fundamental so it is odd to them that that it does not have their own dependency section in BIA.
Guest about 1 year ago in Resilience - BIAs 0 Future consideration