Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Business Continuity & Resilience

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Actions that are past their target completion date should be automatically flagged and reported by the system.

Alternatively, additional options should be added in the status list to signify that an action is delayed/overdue.
Guest 3 months ago in Resilience - Actions 0 Future consideration

Allow more information to be shown in the BC Plans Cover Page section

Information such as Office/Business Unit Headcount would be helpful to be shown in the cover page
Guest 3 months ago in Resilience - Plans 0 Future consideration

Enable "Suggested" RTO for Supplier Dependencies

Resilience should suggest an RTO for a Supplier Dependency based on the RTOs for the activities that depend on it, as it does for Application and Other Dependencies. This should be consistent functionality.
Amanda Feest about 1 year ago in Resilience - BIAs 1 Future consideration

Plan to Auto-pull BIA information

Plans should allow you to pull in smaller portions of a BIA - for example, pull in just application names and requested RTO/RPO instead of every data field.
Guest 8 months ago in Resilience - Plans 0 Future consideration

Enable functionality to exempt records from import/export updates

We need the ability to maintain a static list of resources (internal contacts, applications, suppliers, etc.) that do NOT get updated/deleted with an import. The specific example is we have a list of board members who are NOT in the HR data feed. ...
Guest almost 2 years ago in Resilience - Administration & Configuration / Resilience - Data Management 1 Future consideration

Allow the Option for SaaS admin to hide Global BC Templates for specific sites

Add functionality to allow Global Riskonnect Templates to be hidden from specific instances of Riskonnect Resilience. The use case I have is an organization that uses an enterprise site with several child sites that created their own document and ...
Guest 6 months ago in Resilience - Administration & Configuration 1 Future consideration

Castellan - Impact Scale Description View

Please make the impact scale descriptions easier to read within an activity. First, it's not great that you can't see the description of an impact level until you have selected it. It would be nice if you could see the descriptions before choosing...
Guest about 2 years ago in Resilience - BIAs 0 Future consideration

Notification of BIA Change linked to a Product or Service

Our IBS mapping is dependent on BIA data, however there isn't a way of being notified if a BIA change has been made that could impact the IBS (e.g. change of dependency, RTO/RPO which could impact Impact Tolerance etc.). This would support quality...
Guest about 2 years ago in Resilience - BIAs 0 Future consideration

Action Item Sort Order By Target Completion Date

When viewing Actions in the Resilience tool, there is no Sort Order option for Target Completion Date. It would be great to have an option to Sort by the completion date or for the default to be sorted by oldest due date to the newest.
Courtney Ferguson 9 months ago in Resilience - Actions 0 Future consideration

Add Portuguese Language to BC&R

Several of our customers have multinational operations in EMEA and Brazil. Portuguese is one of the few major languages not represented in Riskonnect Business Continuity and Resilience Software.
Nathan Early about 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration