Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

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Creating a calculated score between RTO and Impact Categories

Use the RTO and the Impact Categories to create a score. Full details attached.
Bradley Cornwell 2 months ago in Resilience - BIAs 0 Future consideration

Dependencies in BIA Multiple Times Should be Sorted by Dependent Activity Name

If you add the same dependency to a BIA multiple times (e.g., you add the same application 3 times, tying it to a different "dependent activity" for each entry so you can capture a different RTO), it sorts those 3 entries by order in which they ar...
Amanda Feest 4 months ago in Resilience - BIAs 1 Future consideration

Adding new section to the BIA Template

Hello Team, Hope you are doing well! We would like to add separate section to the existing BIA template as a part of process enhancement. Requesting you to please provide the feasibility to create separate section in BIA template or if it such fe...
Guest 11 months ago in Resilience - BIAs 0 Future consideration

Add the Supplier (Vendor) library data in the BIAs and Plans

Adding the supplier (vendor) library data to the BIAs and plans could be beneficial to allow for the information to be in one place, that way users/viewers wouldn't have to navigate to multiple screens, and it would be included in the printed or P...
Guest about 2 years ago in Business Continuity & Resilience 0 Future consideration

Improved geolocation in insights reporting to be able to select an area for locations / people etc

Following Storm Eowyn in the UK, it would have been useful to be able to use the map feature and select an area, ie the north of England, Scotland and Northern Ireland and for it to display which locations are covered by this area but also to be a...
Guest 2 months ago in Resilience - Threat Intelligence 0 Future consideration

users into Riskonnect

when adding new users into Riskonnect it is very important to chose correct preferred language otherwise it will cause problem headlines are not showing correct. See attached example
Guest 6 months ago in Resilience - Administration & Configuration 2 Future consideration

When creating a new Incident and using the "Activated Plan Tags" it is also pulling Archived Plans.

Archived plans should not be part of DR exercises.
Guest about 2 years ago in Resilience - Crisis Management / Resilience - Plans 0 Future consideration

Notifications: Have ability to use alternate sending options to WhatsApp for hard to reach destinations

Notifications: For businesses with a global reach, notifications may be required to be sent - and responses received - to known 'Hard to Reach' countries (i.e. China, Nigeria) for SMS messaging. Resilience offers the use of WhatsApp messaging for ...
Steve Barnett 4 months ago in Resilience - Notifications 0 Future consideration

Have a report showing the Notification Response timestamps

Notifications: when looking at the individual responses (where a Survey has been used) you can see the timestamp (date & time) for that users response. It would be very useful to be able to get a report for that Notification to see if all resp...
Steve Barnett 4 months ago in Resilience - Notifications 0 Future consideration

BIA - Add a 'Select All' option to dependencies

Add a 'Select All' option for users when completing the BIA, specifically for when selecting 'Activities using this application / facility / supplier etc'
Guest 9 months ago in Resilience - BIAs 1 Future consideration