Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

ClearSight

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Ability to add a customer Logo to the Token email out of the Claimant Portal

Customers would like the ability to add an image/logo to the email that is generated for the Claimant Portal so that the end user can see/confirm it's from our customer and not appear as spam
Guest over 2 years ago in ClearSight 0 Will not implement

Ability to Allow Record Deletion for Records that are linked to other objects

Currently, there are certain records in the system that cannot be deleted because they are related to other records. For example, a location record cannot be deleted if it is linked to any number of records like a claim or values. The proposal is ...
Guest almost 4 years ago in CS - ClearSight Platform - General 1 Will not implement

Add 'more info' arrow to security permission listing

The ‘More info’ arrow isn’t available when you are managing Permission sets via the Security Permissions page, however it is available when you access the Permission sets via the Security Groups page. Please could we have the same facility on the ...
Guest almost 4 years ago in CS - ClearSight Platform - General 0 Will not implement

Add Select All Functionality to Premium Records

Request to add the ability to delete all premium records in one go. Currently you have to select each individual premium record and then click delete - there is no 'Select all' functionality as with other apps. There is often a large number of pre...
Guest over 1 year ago in CS - Allocations 0 Will not implement

Add filter search and sort function within Value Group page for Report Burst Set

Is it possible to add sorting capability for the Value column and add Search capability for the Value and User Subscribers data? It would be most helpful.
Guest almost 3 years ago in ClearSight 0 Will not implement

Claimant portal needs to give users language choice and translate

We demo'd Claimant Portal to a client, and this is a requirement since many of their employees are not native English speakers, so they need to be able to select their language and view the data in that language.
Guest almost 3 years ago in CS - Claims Administration 0 Will not implement

Ability to delete cancelled scheduled payments

Currently, the only way to remove scheduled payments is to update the schedule. If the individual payments are cancelled, they cannot be deleted, which may confuse some users
Guest about 3 years ago in CS - Claims Administration 0 Will not implement

Personalized failure email attachement repsonse

Client would like option to personalize the automatic response sent out when email cannot be attached to a record
Guest over 1 year ago in CS - ClearSight Platform - General 0 Will not implement

Need events to populate data from Child SIM to Parent SIM record

Currently events can only populate data from Parent/Child SIM to the Claim record. Need to populate (or aggregate) data from Child SIM to populate on the Parent SIM record.
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Enhance Application Security Settings tracking in Activity Monitoring

Some settings contained in the Application Security Settings in ClearSight Admin do not log how the setting was modified. For example, when searching for the 'Password Never Expires' option, neither the Old Value nor New Value contain a value or i...
Guest over 3 years ago in ClearSight 0 Will not implement