Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

ClearSight

Showing 123

Browser Should Show our Application Name

Currently in Enterprise the browser window will show that your in 'Enterprise - <CLIENT-NAME>'. But in ClearSight all you see is 'StormsWrapper'. I have a client complaining that this will be confusing for users when they have many browsers ...
Guest about 4 years ago in CS - ClearSight Platform - General 1 Will not implement

Need separate security permissions for Delete Draft Email

We need to be able to grant users the right to delete their own (and potentially others) draft emails, but NOT give them Delete Email rights.
Shannon Stout about 3 years ago in CS - Claims Administration 1 Will not implement

Incidents Recently Viewed by Me

Users want the ability to see all incidents recently viewed by me ( similar to Claims Recently viewed by me view).
Guest over 3 years ago in ClearSight 0 Will not implement

Need Time Based Events for SIM records

Client is heavily using our SIM records and need the option to have TBE on SIM. This is currently not an option.
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Sort Occurrence Sync Fields Alphabetically

In ClearSight Admin - Claim/RMIS Settings - Occurrence Misc. Settings and the boxes showing OCI Comment Fields and Sync Fields, can these be sorted alphabetically? I assume the list is showing the default labels and that's fine, but can these plea...
Guest over 3 years ago in ClearSight 0 Will not implement

Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS

Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS.
Guest over 2 years ago in CS - Claims Administration 0 Will not implement

Values Administration - Make value name field editable

On a value definition currently you can only change the prompt and you can't update the name. The only way to change the name is to run a script against the XXXEXTYP table to update. I want to put the ability into the clients hands so they can mak...
Guest over 2 years ago in CS - Location & Property Management 0 Will not implement

Retain preferences on Special Analysis Field

When users click on a Special Analysis field to choose a code, they can sort the coded list by Codes or by Description. Once they click to sort on Description for example, and chose an option and go to another field, they have to sort again. In En...
Guest over 3 years ago in ClearSight 1 Will not implement

Update Claim Policy Number on Policy Number Change in Policy App

When policy number is updated in the Policy App it should update the policy number field on the Policy page of the claim for all claims attached to the policy. Currently, when updating the Policy Number from the Policy App, it will update the Poli...
Guest over 3 years ago in CS - Claims Administration 2 Will not implement

Email should not send out field or email address is not defined

Currently if a user has an email action configured to attach to parent entity and to reference an email template that has a field (ex. claim.miscdescription#4) defined as the recipient, the email will still send out and attach even if the field (e...
Guest over 3 years ago in ClearSight 0 Will not implement