Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

ClearSight

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Need Time Based Events for SIM records

Client is heavily using our SIM records and need the option to have TBE on SIM. This is currently not an option.
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Sort Occurrence Sync Fields Alphabetically

In ClearSight Admin - Claim/RMIS Settings - Occurrence Misc. Settings and the boxes showing OCI Comment Fields and Sync Fields, can these be sorted alphabetically? I assume the list is showing the default labels and that's fine, but can these plea...
Guest almost 4 years ago in ClearSight 0 Will not implement

Incude Misc. Currency fields in the standard SOAP services of Clearsight

On the special analysis fields of standard Incident and Claim Webservices have included the fields type MiscDate, MiscDescription, MiscNumber, SpecialAnalysis, MiscUserID, and MultiValue are include, also we need include the Misc Currency fields, ...
Guest almost 4 years ago in ClearSight 1 Future consideration

Increase number of Program manager fields

Client needs to add fields to the PROGRAM table, which has reached its limit (20). It is possible to expand this in the next release?The use of the PROGRAM table for the storage of reserves was proposed by Marsh ClearSight during the last upgrade,...
Guest almost 4 years ago in ClearSight 1 Future consideration

Allow Password protected documents to be attached to a Claim

Clients use password protection on MS Word Files, when emailing to a claim, or adding the file to a claim, they get errors. The idea is to allow protected files to be added to a claim.
Guest almost 4 years ago in CS - Claims Administration 1 Future consideration

Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS

Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS.
Guest over 2 years ago in CS - Claims Administration 0 Will not implement

Retain preferences on Special Analysis Field

When users click on a Special Analysis field to choose a code, they can sort the coded list by Codes or by Description. Once they click to sort on Description for example, and chose an option and go to another field, they have to sort again. In En...
Guest almost 4 years ago in ClearSight 1 Will not implement

Update Claim Policy Number on Policy Number Change in Policy App

When policy number is updated in the Policy App it should update the policy number field on the Policy page of the claim for all claims attached to the policy. Currently, when updating the Policy Number from the Policy App, it will update the Poli...
Guest almost 4 years ago in CS - Claims Administration 2 Will not implement

Add Additional Details to SDIA Stored Procedure Notifications

It would be helpful to add additional information to SDIA Stored Procedure notifications like Schema Number, Client Name, Job/Workflow Name etc. This makes it easier to manage notifications when supporting all of the clients.
Guest almost 4 years ago in ClearSight 1 Future consideration

Email should not send out field or email address is not defined

Currently if a user has an email action configured to attach to parent entity and to reference an email template that has a field (ex. claim.miscdescription#4) defined as the recipient, the email will still send out and attach even if the field (e...
Guest almost 4 years ago in ClearSight 0 Will not implement