Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Riskonnect Healthcare

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Improvements desired on Risk Assessment Questionnaire process

The current "solution" for risk assessment questionnaires is wildly confusing for both the business and system administrators. After multiple training sessions the process is still not clear. The excel template provided for use by the customer (us...
Guest over 1 year ago in Healthcare - Rounding / Riskonnect Healthcare 0 Future consideration

Barcode Scanner Support

Prospect codes mandatory vaccine administration data to employee badges. Would like to be able to upload this data into an employee contact record in the RK HC platform. Would expect that this capability would be broadly applicable to multiple pro...
Guest over 5 years ago in Riskonnect Healthcare / RMIS - Intake 0 Future consideration

Configure all Employee / Reporter Lookups to have same search and results

The lookups in the portals that go to contact object for Employee, Reporter, Involved Party, etc all have different search and results causing an inconsistency in the user experience. Configure all the lookups to contact for employees / reporter t...
Guest about 2 years ago in Riskonnect Healthcare 0 Future consideration

Launch Peer Review from Long Term Care

Clients need the ability to create a Peer Review from Resident and Non-Resident event. During this action, the end user should be able to assign the Peer Review, define the referring group and provide a reason for the referral. The Peer Review cre...
Guest about 2 years ago in Riskonnect Healthcare 0 Future consideration

Create Resident Event / Non-Resident Event from Patient Feedback and vice versa

Clients need the ability to create a Resident Event and Non-Resident Event from a Patient Feedback record. The clients also need to be able to create a Patient Feedback Event record from a Resident Event and Non-Resident Event. Specific data will ...
Guest about 2 years ago in Riskonnect Healthcare 0 Future consideration

Contributing Factors object related to each event object

Provide the ability to track multiple contributing factors during the investigation portion of the event management process.
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Ability to pull and list today's patients for a specific department in Safety Huddles from their EHR

During safety huddles, the team reviews all the patients that will be their responsibility to deliver care. They have to manually review charts or look within the EHR to pull this data where as having the data already loaded into the specific safe...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Ability to connect Rounding forms/results & other RK data to Indicator values used in OPPE module.

Clients would like the system to populate information in indicators based on Rounding forms responses. This includes being able to have a hyperlink per indicator value that brings the user to the list of related data in the system that is driving ...
Guest over 5 years ago in Healthcare - OPPE / Riskonnect Healthcare 0 Future consideration

OPPE - Approval Process for Department Indicators

Department Chairs who managed the Departments during the OPPE process has to have new OPPE Indicators approved in order to incorporate them into the OPPE process for their department. Clients need the ability to submit (associate) new Department I...
Guest almost 3 years ago in Healthcare - OPPE 0 Future consideration

OPPE - Ability for user security to be assigned at the Practitioner OPPE level

User assigned to complete the Practitioner OPPEs for a department may be one of the individual's performance that is being evaluated for the department. The ability for the user to evaluate all the Practitioner OPPEs for a department and not have ...
Guest almost 3 years ago in Healthcare - OPPE 0 Future consideration