Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Riskonnect Insurable Risk

Showing 68

Full Hazard Safety Management Solution (Environmental)

Centralize Management of all identified hazards through different assessments. This would include the following capabilities: Process Hazard Analysis - Manage analysis found on process analysis functions, identifying safety risks Process Safety Ma...
Patrick Eslick over 4 years ago in EHS - Health & Safety 0 Future consideration

Safety - Training Management and Certification

Tracking training programs and subsequent compliance against programs. Usually tied to employees. Unsure if this would overlap with Policy and Procedures and Internal Audit.
Patrick Eslick over 4 years ago in EHS - Health & Safety 0 Future consideration

Reset status on Payment Processing export batch

This idea originated from a number of times that two different clients have faced issues. In ClearSight they create vouchers, batch them in Payment Processing, then run an AP Export job that exports the batch to an external system. Sometimes for w...
Guest almost 5 years ago in CS - Claims Administration / RMIS - Content/Data Integrations 1 Will not implement

Create a component that allows Tasks to default to "My Tasks" instead of "Today's Tasks".

The Salesforce default for the Tasks on the Home page is "Today's Tasks"; however, I am unaware of any clients (there are probably some) that use the Tasks as a form of a diary system. Given that, the better default is "My Tasks", which displays a...
Guest about 3 years ago in RMIS - Reporting & Analytics 1 Future consideration

Safety Change Management Control

Usually referrred to as a central change request center or management of change controls
Patrick Eslick over 4 years ago in EHS - Health & Safety 0 Future consideration

Add an Extension Claim Object to the Standard RMIS App

In the standard RMIS App, include one claim extension object to clients an additional 800 fields to hold there claim data. Projects moving clients from Clearsight to Riskonnect are hampered with issues related to the object limitations of SF. Incl...
Guest almost 4 years ago in RMIS - Claims Management & Administration 0 Future consideration

Review how help text is displayed in rkl portals to standardize the hover over box size and line breaks

Currently, there seems to be a inconsistent way that the help text hover over text is formatting/put into a box. Line breaks are not occurring where we would expect and box size can be inconsistent.
Guest about 4 years ago in RMIS - Intake 0 Future consideration

Offline Capabilities for Intake Portals

One continuous ask that keeps coming up in RFPs is the ability for Intake Portals to be utilized offline. Many cases clients have locations or times where internet connection is spotty or non existent, whether on the road in a dead zone or on a fa...
Patrick Eslick over 4 years ago in RMIS - Intake 0 Will not implement

Waste Management (Environmental)

Managing waste from generation to disposal and subsequent reporting
Patrick Eslick over 4 years ago in EHS - Health & Safety 0 Future consideration

"Auto-claim close"

As an overall theme, clients are trying to “own the first hour” after a claim is reported – essentially trying to attempt to settle/close a claim before claimant has a chance to seek attorney representation. Potential future state of sending check...
Guest about 5 years ago in RMIS - Claims Management & Administration 0 Future consideration