Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Status Will not implement
Categories CS - Claims Administration RMIS - Content/Data Integrations
Created by Guest
Created on Jul 13, 2020

RELATED IDEAS

Reset status on Payment Processing export batch

This idea originated from a number of times that two different clients have faced issues. In ClearSight they create vouchers, batch them in Payment Processing, then run an AP Export job that exports the batch to an external system. Sometimes for whatever reason, the external system fails to process the files correctly and the client raises a ClearSight support case to "reset the export batch" so that they can re-export it. This is done using a series of SQL UPDATE scripts that make use of a batch ID (or multiple batch IDs).

This idea is to add a 'Reset Batch' button in Payment Process that would perform the same functionality.

Solution Platform ClearSight
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  • Admin
    Dianna Talmadge
    Reply
    |     Jul 25, 2022

    Related Epic is tied to a parking lot release so leaving Idea as future consideration