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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Resilience - Administration & Configuration

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Add document library to avoid duplicate files

In Assurance CM there was a document library to store files, and in Riskonnect there is not. Because of not having a document library, often times duplicate files are added (used in multiple plans) leading to confusion. It would be great to have a...
Scott Gardner 9 months ago in Resilience - Administration & Configuration 0 Roadmap Consideration

Remove record limits in Recycle Bin list

The Recycle Bin list is artificially limited to the last 100 entries. This hampers any effort to restore any data if more than 100 items have been deleted since the item you're interested in has been deleted. Deleting a Business Continuity plan co...
Guest over 1 year ago in Resilience - Administration & Configuration 1 Roadmap Consideration

Change Verification Code Text Message Sender ID from Castellan to Riskonnect

When we log in to Riskonnect with the user ID and password option, the sender of the verification code that we get sent displays as Castellan on our phones. The text of the message states: Your Riskonnect verification code is: ###### . It would be...
Guest 4 months ago in Resilience - Administration & Configuration 0 Roadmap Consideration

Provide an option to update centrally the email content for the Approval Workflow

This will make it easier to make a specific template it and change it
Guest 2 months ago in Resilience - Administration & Configuration 1 Roadmap Consideration

Castellan BC and Resilience: Ability to assign multiple businesses/departments by a wildcard or by a business unit`s.

Enhancement Request where there`s an ability to assign multiple Business Units by a wildcard or by a single Business Unit. For Example, where you have a Level 2 Plan which is a Cluster, Divisional/Campus Management Plan (Emergency Tactical Plannin...
Guest over 1 year ago in Resilience - Administration & Configuration 0 Roadmap Consideration