Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

CS - ClearSight Platform - General

Showing 22

Create ability to copy users and their related permissions

Setting up user security and related permissions can be a very complex. Typically organizations have users that fall under similar categories. A productivity enhancement we could provide to our clients is when they need to create new users, they c...
Patrick Eslick over 3 years ago in CS - ClearSight Platform - General 4 Will not implement

In Views (CS Admin), on the Select Columns page, be able to search fields in the Available Fields column.

In Views (CS Admin), on the Select Columns page, be able to search fields in the Available Fields column, instead of having to scroll through the whole list of fields to find the one you want to add to the Selected Fields column.
Guest over 2 years ago in CS - ClearSight Platform - General 2 Will not implement

ClearSight Admin Activity Monitoring Ability to Export Data

Client wants to be able to export data from Activity Monitoring for deeper analysis
Guest over 3 years ago in CS - ClearSight Platform - General 1 Will not implement

Make OCI Sync not coverage specific

Right now, OCI sync only works if the coverage is the same between the occurrence/claim/incident. Can there be a setting added that will allow the syncs to ignore coverages for the fields in the OCI sync list?
Guest almost 3 years ago in CS - ClearSight Platform - General 1 Will not implement

Increase inactivity period before timeout from 60 minutes to 90 minutes

Schneider has requested the ability to set the inactivity before session timeout period to 90 minutes. Currently, the system limits the user to 60 minutes.
Guest over 4 years ago in CS - ClearSight Platform - General 2 Will not implement

Client would like at least a 5 hour time frame before automatically being logged out of ClearSight.

Client's request is to have at least 5 hours of inactivity time before the system automatically logs out of ClearSight.
Guest over 2 years ago in CS - ClearSight Platform - General 0 Will not implement

ClearSight Logging of significant SAML attributes upon successful SSO authentication

Right now, upon successful authentication, CS does not log all attributes of a SAML assertion (it does upon failure to app logs). Some customers that use shared or anonymous IDs include the actual UUID of a user in other additional attributes that...
Guest over 3 years ago in CS - ClearSight Platform - General 0 Will not implement

Predictive text in contact name fields

Client wants the functionality to type in a few letters of a last name or first name and have the last name or first name show up (in Contact Name fields) so they can then pick right away.
Guest almost 2 years ago in CS - ClearSight Platform - General 0 Will not implement

Email: Add ability to populate email templates with system users

Streamline workflow by having the ability to populate email templates with users (not only contacts) and would like syncing with Outlook contacts
Guest over 4 years ago in CS - Claims Administration / CS - ClearSight Platform - General 2 Will not implement

Values Collection - enable Events and Actions

For a number of clients, we have come across issues because of the inability to use events and actions - workflow - for Values Collection. It is for example impossible to create email events which would be very useful rather than just having the c...
Guest over 2 years ago in CS - ClearSight Platform - General 0 Will not implement