Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Riskonnect Healthcare

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Utilize AI (chat GPT) to recommend corrective actions from causal factors on an RCA

Utilize AI to recommend corrective actions based upon root cause or causal factors on an RCA. This would allow the user to delete the suggestions, or move forward with them in the system.
Guest about 1 year ago in Riskonnect Healthcare 0 Future consideration

Add Lab, Radiology, Treatment/Procedure, Care Management, Security Event Types to LTC

Need for a Lab Event, Radiology, Treatment/Procedure, Care Management and Security type category to be added to Long Term Care Portal. For Lab, recommendation to include a section for documenting medical thought processing errors (i.e. missed labs...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

New Portal Icons

The intake portal requires additional event icons.
Guest almost 4 years ago in Healthcare - Patient Events 0 Future consideration

Second Victim Module

Develop a solution to help healthcare organizations addressed the growing concern of Second Victims. Second victims are healthcare providers who are involved in an unanticipated adverse patient event, a medical error and/or a patient related injur...
Guest about 3 years ago in Healthcare - General 1 Future consideration

Ability for HC Event Reviewers to easily view all the event review records tied to a parent record

Event Reviewers today have to go to the parent record and then open each event review record separately to see information from other reviewers. In some cases, the event reviewer has to wait for one event reviewer to complete their work before sta...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Talk to Text (Voice Recognition)

Provide the ability for users to utilize their mobile devices and dictate into the microphone to complete fields within the portal and platform. The solution will need to be HIPAA compliant.
Guest over 5 years ago in Non-Product Specific & RK/Salesforce Platform / Riskonnect Healthcare / RMIS - Intake 0 Future consideration

Remove Start Questionnaire Button From RKQF

Clients can assigns questionnaires to individual users for a specific form. Currently, there is a "Start Questionnaire" button at the top of the page that is irrelevant to the user who utilizes assignments. Assigned questionnaires are started usin...
Guest over 1 year ago in Healthcare - Rounding 0 Future consideration

Telehealth product for Healthcare

Telehealth is the electronic and telecommunications technologies and services used to provide care and services at-a-distance. Telehealth introduces new risk that need to be accounted for within an organizations patient safety and quality programs.
Guest over 4 years ago in Riskonnect Healthcare 2 Future consideration

Code Blue event type - RK HC (patient events)

Create new event type of "Code Blue" in the RK HC event reporting.
Guest over 3 years ago in Healthcare - Patient Events 0 Future consideration

Patient Satisfaction Survey Solution

Create a solution for a healthcare organization to deploy, capture and track patient satisfaction surveys
Guest over 4 years ago in Riskonnect Healthcare 1 Future consideration