Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Status Future consideration
Categories Ventiv - Ventiv Intake
Created by Guest
Created on Mar 27, 2025

RELATED IDEAS

Customize Sign In Page

Would like the ability to customize the sign in page for Intake. Would specifically like the option to have User Name say Email instead, would resolve a lot of confusion for many users.

Solution Platform Ventiv
  • Attach files
  • Admin
    Angus Rhodes
    Reply
    |     Apr 7, 2025

    OK thanks and appreciate your feedback.

    We will evaluate getting a better message. In the meantime, you shoudl be able to login into your company IDP (like we use OKTA) and get a deep link so it will take you straight into Ventiv Intake like below.


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  • Guest
    Reply
    |     Apr 3, 2025

    I understand it cannot be done at this time, which is why I suggested as a future enhancement to possibly have the ability to customize by client. We have thousands more users of Intake than IRM and do have SSO set up for Intake, but most users are confused by the User Name verbiage when their full email address is needed for SSO to work.

  • Admin
    Angus Rhodes
    Reply
    |     Apr 3, 2025

    @Guest thanks for this further feedback on the login process for Ventiv Intake. The challenge for amending it would be as it stands it is not an or albeit for many clients the User Name and E-mail are the same. so we cannot simply change the label.

    Are the majority of your users Ventiv Intake only so do not have access to Ventiv Risk (IRM)?

    Also are you using SSO?

    Either via Ventiv Risk or via a SSO identity provider it is possible to connect to Ventiv Intake seamlessly so avoiding entering the User Name.