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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

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Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Future consideration
Created by Guest
Created on Mar 25, 2025

Allow users to download documents in formats other than PDF

It is critical for resilience that Riskonnect's clients are able to download editable back ups of our important documentation. The current 'PDF only' option is not at all helpful, since PDF format is not easy to edit. Currently, if Riskonnect is hit by a disruptive cyber attack, clients will face a huge amount of work to re-write their documentation. Therefore, Riskonnect itself is potentially a major single point of failure, when it is supposed to exist to enhance resilience. The emphasis for this issue should not be commercial (i.e. making it difficult for clients to extract their data), but should focus on the resilience that Riskonnect is there to provide. To resolve this, kindly enable download of documentation in all major formats (MS Excel, Word, etc)

Solution Platform Business Continuity & Resilience
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  • Admin
    Sarah Zoloth
    Reply
    |
    Mar 25, 2025

    Thank you for this Idea! This is not currently a part of our long-term roadmap, but will be considered in future initiatives.