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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

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Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Included in Release
Created by William McGregor
Created on Mar 13, 2023

Keep a history of deleted records

If a user deletes a record (action or control), they also delete the history of the record. There should be a history recorded of the deletion, at least for audit purposes.

Solution Platform Active Risk
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  • Ian Shaw
    Reply
    |
    May 17, 2023

    Hi William,

    This capability already exists within the system. Since the record will have been deleted you need to uncheck the option at the top right hand corner. The 'General History Search' role right governs whether this option is available to you as it allows you to see ALL history in the system regardless of your security access. This is because no security can be applied to delete records, knock on effect is you can see ALL history for existing records too.



    Once this ' Selected Records History Search' is uncheck you'll be able to use the two lists on the left to focus in on response and then delete response function.

    Thanks