Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Status Future consideration
Categories ClearSight
Created by Guest
Created on Jul 19, 2021

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Optimize Method in Which SDIE/SDIA Connects to Database

"Optimizing the way we connect to the FTP server should reduce the backend PostgreSQL connections and further limit when this issue happens."

Solution Platform ClearSight
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  • Guest
    Reply
    |     Jul 27, 2021

    We received and Invalid Userid/Password error message 722 times across 8 clients in June. This would be helpful in resolving ongoing SDIE error messages that recur that John Shaw and Deepak are working together on.