Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1177

Custom default confidence intervals

It would be great and a big help if the admin in ARMs could set default values for confidence intervals when setting the analysis options. At the moment, the user must all the time add the confidence intervals manually although they are the same i...
Berndt Ludwig over 3 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Risk express should be capable of displaying all the risks/records in the ARM system if called by a filter.

Risk Express takes a long time to load results, when a filter with large number of risks records is called, It is taking about 5 to 7 minutes to return 4000 records in Risk Express. Risk Express should be capable of displaying records faster.
deepak jonnalagadda over 2 years ago in Active Risk / ARM - Other Interfaces (Risk Express, Verify, SnappIT, Surveys, ARM apps) 1 Will not implement

Ability to choose which impact category is displayed on the heatmap/PID X axis

Include in ARM and in ViewPoint the ability to choose which impact category is displayed on the heatmap/PID X axis. Similar to the impact category representation on the waterfall chart that allows you to track mitigation of each of the impact indi...
Ian Shaw over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

Waste Management (Environmental)

Managing waste from generation to disposal and subsequent reporting
Patrick Eslick over 4 years ago in EHS - Health & Safety 0 Future consideration

Need separate security permissions for Delete Draft Email

We need to be able to grant users the right to delete their own (and potentially others) draft emails, but NOT give them Delete Email rights.
Shannon Stout over 3 years ago in CS - Claims Administration 1 Will not implement

Display the other BowTies that a BowTie control is linked to.

In order to identify whether or not a control is a critical control, we need to visualise where else that control is used and in how many other plans or BowTies it is used in. If a control is used in multiple BowTies, it can be deemed as a critica...
Guest over 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Add 'Frequency' to custom label set.

The term 'frequency' is not used in our organisation and it is not available in the label set section of admin to be able to add a custom label to replace. Original Active Risk ID: ARM-I-10
Guest over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Option to filter Custom Letters by Special Analysis fields on CLAIM record

Certain custom letters are only applicable to certain states. Client has requested the option to select what state letters pertain to, such as SPECIAL40 is "Jurisdiction State". If the user creates a letter that would only apply where the claim's ...
Shannon Stout over 2 years ago in CS - Claims Administration 0 Future consideration

CS Claimant Portal for data entry by claimant of ACH banking information

Potential need to have the ability for claimant to privately enter their ACH banking information via a portal. Security would be involved, currently known that claim adjuster and supervisors do not access to see the ACH sensitive data. Unsure if a...
Guest over 3 years ago in CS - Claims Administration 0 Future consideration

Grade Adjusters

Suggested by the Customer Advisory board. Clients would want a dashboard that rates the performance of her adjusters in one single place.
Guest over 3 years ago in CS - Claims Administration 1 Future consideration