Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Enable additional settings at BIA template level

We need the ability to create different types of BIA's in one customers system with different impact categories, different fields that display, etc. For example, one client has business BIA's so we need to display all of the dependencies that are ...
Jamie Goodloe (she/her), MBCP, MBCI almost 2 years ago in Resilience - BIAs 1 Future consideration

Ability to see the Team Role an Employee is assigned to in the Team Contact Details section

When you add a Team Contact Detail section to a Plan, it would be nice if in that section, it would display the Team(s) / Role(s) that the Employee was assigned to with that data.
Rory Middleton almost 2 years ago in Resilience - Plans 0 Future consideration

Geofencing Enhancement

Currently when we drop a pin the list of affected offices is capped at 10 and they appear alphabetically. It stipulates there is a default radius of 100 miles which would be brilliant if we could see more than just the first 10 offices in alphabet...
James Exton 12 months ago in  0 Future consideration

Viewpoint Report Usage Report

It would be useful to have an equivalent of the Report Server Usage report which is available for SSRS, but for the new ViewPoint reports
Toby Millward 12 months ago in ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Crisis Management: When viewing Incident tasks, the role is not visible (only the assigned role is)

Should display both (and be able to hide the one that is blank)
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

In Crisis Management, When hovering over an object on the INC GANTT chart, the start/end times (currently appears at the top of the chart and is only visible if you’re viewing the first 13 rows on the chart

No description provided
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

In Crisis Management, When viewing more than 25 activated plans the page refreshes and requires you to reselect 50, every time

No description provided
Guest almost 2 years ago in Resilience - Crisis Management 0 Future consideration

Display Coded Value in Values Grid

Currently in the Location Management app, Values page and Values Grid tab if the value is a coded field it doesn't show in the grid. You have to click on the arrow next to the value which is typically used in ClearSight to show a preview, but here...
Guest almost 4 years ago in CS - Location & Property Management 0 Future consideration

Change Management should be more specific in Implications for Internal Contact deletions

When an Internal Contact gets deleted automatically via Import (Create New and Delete Missing) and that record is used in a Plan, the implications details should specifically tell you what Role(s) the record was assigned to. Right now it just says...
Rory Middleton almost 2 years ago in Resilience - Administration & Configuration / Resilience - Plans / Resilience - Reporting & Analytics 1 Future consideration

Add an Extension Claim Object to the Standard RMIS App

In the standard RMIS App, include one claim extension object to clients an additional 800 fields to hold there claim data. Projects moving clients from Clearsight to Riskonnect are hampered with issues related to the object limitations of SF. Incl...
Guest almost 4 years ago in RMIS - Claims Management & Administration 0 Future consideration