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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Enhancement request: Location group security

This is a ticket that was raised years ago but I cannot find it in the ticket system or on our tracker spreadsheet. We would like location group security to be in place as we need to restrict access to certain entities in the system. It is effecti...
Guest over 3 years ago in CS - ClearSight Platform - General 1 Future consideration

Change field locations on Process

Configure how fields appear in BIA under a Process in the view before you click into the process. You can add custom fields, and have them show on the process screen in the BIA, however you can't control where they will appear.
Bradley Cornwell 8 months ago in Resilience - BIAs 0 Future consideration

Lock BIA fields so they are not editable

The ability to lock specific fields within a BIA. For instance, in the location dependency section we have two custom fields with resumption site information (if the business has resumption sites and if yes, how many seats). We would like the abil...
Guest 9 months ago in Resilience - BIAs 0 Future consideration

Functionality to be allow a print or download of Dashboards

Functionality to be able to download Dashboards in PDF format / Functionality to be able to share send the live status of the Dashbord to linked emails accounts Original Active Risk ID: ARM-I-201
Richard WERESKI over 3 years ago in Active Risk / ARM - Dashboards 0 Future consideration

Specify a default location where new Causes & Consequences should be stored

When you create a BowTie in a specific folder, the Causes and Consequences which are separate record types also appear in the same folder. This can be confusing to a user as to what they are supposed to do with these items. It would be good if you...

System setting to require strategies for dependencies

When using strategies, there is not a way to make them required for every dependency. I recommend creating a setting to allow clients to make it mandatory to add at least one strategy to each dependency when strategies are in use. Note that this w...
Jamie Goodloe (she/her), MBCP, MBCI almost 2 years ago in Resilience - BIAs 0 Future consideration

Add ability to have ALL Review Notes in Custom Reports (SSRS and ViewPoint)

I have had numerous customers want to see all review notes in their custom reports. We currently can only add the "Last Review Note" and the only report that enables all to be shown is the Risk Detail SSRS report when you change the parameter "Sho...

Ability to sort suppliers by tags

In Resilience, you can tag suppliers, but it serves only a limited purpose (e.g., sending surveys and maybe some insights reporting). However, it would be great if we could add functionality to the user interface with the core list to make this a ...
Nathan Early 4 months ago in Resilience - Data Management 0 Future consideration

Ability to Drag and Drop Impact Scales in the Configure Impact Scales

We encountered an issue with attempting to add another Impact Rating to a chart that is already saved. We can add it to the end, but encounter an issue when attempting to move it/rearrange it within the Value (ex: From say a 6 Value to a 1 Value)....
Brandy Cheek over 1 year ago in  0 Future consideration

In Dashboard, allow expanded grid on widget to resize last column properly

when expanding a widget, if gris doesn't have enough columns to pack the grid, whichever column is furthest to the right expands and although column heading is on the left side of the column, the data is centered in a way too large column. It can ...
Sunni Russo over 1 year ago in ARM - Dashboards 0 Future consideration