Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 102

Remove record limits in Recycle Bin list

The Recycle Bin list is artificially limited to the last 100 entries. This hampers any effort to restore any data if more than 100 items have been deleted since the item you're interested in has been deleted. Deleting a Business Continuity plan co...
Guest over 1 year ago in Resilience - Administration & Configuration 1 Roadmap Consideration

Add document library to avoid duplicate files

In Assurance CM there was a document library to store files, and in Riskonnect there is not. Because of not having a document library, often times duplicate files are added (used in multiple plans) leading to confusion. It would be great to have a...
Scott Gardner 10 months ago in Resilience - Administration & Configuration 0 Roadmap Consideration

Email notification to be sent to contributors once dept/doc is approved by the owner

The contributors of a Plan, BIA etc should receive a notification to alert them that the document has been approved by the owner
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Ability to group/sort/order employee contact information in the BCP by Branch Name or alternatively Tags

Currently the information displayed in the employee contact information in the BCP are ordered alphabetically based on surname. We require the ability to group/order/sort contacts in other ways depending on the BCP in question. It would be very he...
Guest 6 months ago in Resilience - Plans 1 Roadmap Consideration

Search internals contacts using Employee ID or Email ID

User should be able to search the internal contact by their: - First Name, or - Last Name, or - Employee ID, or - Email
Guest 6 months ago in  1 Roadmap Consideration

Prevent approval emails if required sections left blank

Approval - cannot initiate a approval email by any contributor if all the required sections are not completed (if required sections were implemented)
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Allow Ability to Reformat/Reorganize Icons on Claims

A client utilizes Custom Letter frequently and often edits those custom letters before attaching. In order to find the upload button, they have to know to look behind the drop down of available icons at the top of the claim. They would like to be ...
Guest over 3 years ago in CS - Claims Administration 2 Roadmap Consideration

Ability to use 'Groups' functionality for more targeted Notifications

It would be very useful to be able to target our notifications more precisely (rather than simply using Tags). From discussions, it would appear that the Groups functionality would enable this but is currently not rolled out within the Notificatio...
Guest 5 months ago in Resilience - Notifications 0 Roadmap Consideration

Plan/Document Properties Should Mirror Template When Imported

I recently recreated a bunch of plans in a client's instance via import. I expected that the plans would copy properties fields, e.g., footer text, from the template the plans were based on. This did not happen and Support told me it's because if ...
Amanda Feest 6 months ago in  0 Roadmap Consideration

Use of secure algorithm to sign SAML authn requests

Our SAML administrators upgraded their infrastructure to the latest version of the shibboleth platform which has deprecated support of the insecure SHA-1 signing algorithm. Riskconnect BCR signs authn requests using SHA-1 which forced our SAML tea...
Guest 3 months ago in Business Continuity & Resilience 0 Roadmap Consideration