Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Change the default sort order on all import and export history to descending by date

I check on the status of several imports and exports on a daily basis. After opening the history, the first thing I have to do is sort by date, and then sort again to change the order to descending. I always want to see the most recent history fir...
Guest 10 months ago in  0 Future consideration

Make all workflow email templates configurable

Within a BIA or Plan for example, in the Approval process you can press 'request update' or 'request approval' - this produces a pop up box where an email can be sent - The content that is populated as standard in this pop up is not configurable i...
Bradley Cornwell 12 months ago in Resilience - BIAs 0 Future consideration

RK Alerts but Proactive Alerts Instead

The client is looking for a way to be aware and notify their property manager of potential up coming events. We discussed RK Alerts, but they would like to see something that uses data perhaps from a weather service to notify properties that are i...
Guest over 4 years ago in RMIS - Riskonnect Alerts 0 Will not implement

1 e-mail for action items' notifications

If there are more action items for 1 BCP, instead of sending separate e-mails for each action item - send 1 e-mail with all action items included that are not yet completed.
Guest 10 months ago in Resilience - Actions / Resilience - Plans 0 Future consideration

Ability to print images with standard Notes Abstract

With ClearSight, users are able to enter Rich text and attach images. However, these images are not printed on the Notes Abstract. Client has asked for the ability to print images with standard Notes Abstract.
Guest about 4 years ago in ClearSight / CS - Reporting & Analytics - Standard/Crystal 1 Future consideration

True Alphabetical Sorting in ClearSight

ClearSight appears to be sorting string results using case sensitivity, i.e. depending on if the letters are uppercase or lowercase they will be sorted into subgroups of the larger group for that letter. For example the last names Barber, BRADLEY,...
Shannon Stout almost 2 years ago in CS - ClearSight Platform - General 0 Future consideration

Way to capture/report Proven RTO/RPO times

Currently there is no way to capture the Proven RTO/RPO times after an exercise. Would it be possible to create an insight report or, secondarily, an excel export that is tied to a particular Event/Incident with all the corresponding data collected.
Guest about 2 years ago in Resilience - Administration & Configuration / Resilience - Crisis Management / Resilience - Data Management 1 Future consideration

Add the ability to tag locations/facilities in BC&R

Currently, Riskonnect Resilience users are not able to tag facilities/locations in the core list. It would be really useful if we could, as it seems to be one of the only core list items that we cannot tag.
Nathan Early over 1 year ago in Resilience - Data Management 0 Future consideration

Ensure all sections are available on Mobile App

Currently there are a number of sections from the Plan that show as 'Not currently optimised' and would be helpful if these were available to view. These are some of the main sections required throughout an incident, such as activity criticality o...
Guest 7 months ago in Resilience - Mobile 1 Future consideration

CS - Ability to copy email templates

Ability to copy email template and assign new doc type(if applicable) and mappings. Copy template workflow: Copy existing template from any document type email template Ability to change document type Ability to map new doc type fields
Guest over 3 years ago in ClearSight 1 Will not implement