Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Notification of BIA Change linked to a Product or Service

Our IBS mapping is dependent on BIA data, however there isn't a way of being notified if a BIA change has been made that could impact the IBS (e.g. change of dependency, RTO/RPO which could impact Impact Tolerance etc.). This would support quality...
Guest over 1 year ago in Resilience - BIAs 0 Future consideration

Create Setting that Prevents Users from Dismissing Alerts

A client has suggested that it would be useful to be able to set an alert in Resilience that can not be dismissed by their users. This should apply to the alert in the web browser and the mobile app.
Amanda Feest 5 months ago in Resilience - Business Continuity - General 0 Future consideration

In Internal Dependencies, users should be able to select Multiple activities of the dependent BIA.

This will prevent the users to add multiple dependencies for selecting the activity.
Guest 5 months ago in Resilience - BIAs 0 Future consideration

Calculated RTO/MTPD should be calculated even if the impact does not reach the set threshold.

No description provided
Guest 5 months ago in Resilience - BIAs 0 Future consideration

Add "Assigned Role" to Plan Tasks Import

Currently you can't map to the Assigned Role when running a Plan Tasks import. I assume that's because the Assigned Role field pulls from Roles built into the Teams within the plan, so there's potential for a lot of errors if folks try to import a...
Amanda Feest 2 months ago in Resilience - Plans 1 Future consideration

Add Portuguese Language to BC&R

Several of our customers have multinational operations in EMEA and Brazil. Portuguese is one of the few major languages not represented in Riskonnect Business Continuity and Resilience Software.
Nathan Early almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration

Create an Export (or Report) to Aggregate Incident Data

It would be useful for clients to be able to export incident data so they could analyze information about the types of incidents they are experiencing. Alternative to an export would be a report, but I think an export would be a good starting poin...
Amanda Feest 5 months ago in  0 Future consideration

Mobile App - add ability to use biometrics as an MFA, as an alternative option to SMS/Email

Useful in an incident, not needing to get email or SMS authentication. When setting up the app, turn on biometrics if desired.
Rachael Bartlett about 1 year ago in Resilience - Mobile 0 Future consideration

Include approver and approval date in the BIA printout

Currently they are not included and it is useful information to have in the printout.
Guest 2 months ago in Resilience - BIAs 1 Future consideration

The exercise document should inherit the IT System Dependencies from BIA, without having to add them in the Plan overview (like clearview did).

This will make it easier to have them in the document, without affecting the plans
Guest 2 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration