Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Allow HC Event records set to "Void" or "Duplicate" to be Re-opened.

The Change Status button used in the Healthcare Event solutions doesn't allow records with a status of "Void" or "Duplicate" to be re-opened. The button needs to be modified to allow records with a Status of "Void" or "Duplicate" can be re-opened.
Guest about 2 years ago in Riskonnect Healthcare 0 Will not implement

ARM Express to show History tab

Currently the History tab is not available in ARM Express and users can only access it via ARM Core Original Active Risk ID: ARM-I-346
Ben Dainton over 2 years ago in Active Risk 1 Will not implement

Event/Action on REJECTED status Reserve Worksheet

The client is looking to create a validation that is set to triggered based on a user editing / saving on a previously 'REJECTED' reserve worksheet. Currently, this functionality does not exist -- I believe these E/A's only trigger when a Reserve ...
Guest over 4 years ago in CS - Claims Administration 1 Will not implement

Add event review object tabs to base product

Add a tab for Patient Event Review, Patient Feedback Review, Ambulatory event review, Non-Clinical Event Review, Resident Event Review and Non-Resident Event Review. Permission sets will need to be updated to include the new objects for users to a...
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement

Better visibility into which user has which permissions

We would love to be able to clone permissions from specific users, and see a better list of them
Guest over 2 years ago in ClearSight 0 Will not implement

Approval Route Configuration

Per client's business model they would like to setup Approval Route based on client. When the Approval Route is setup ,the approval Process should go directly through Approval Route and not to Supervisor first for Approval ,before moving to Approv...
Guest over 2 years ago in ClearSight 0 Will not implement

Multiple incident to claim conversion

Clients to convert the same incident multiple times to different coverages or at least to be able to copy an incident already converted then to convert the new incident to claim. At present both action are not possible per design due to hardcoded ...
Guest over 2 years ago in CS - Claims Administration 0 Will not implement

Delete Received Emails Security Permission

Currently there is a security permission to stop users from deleting sent emails under the coverage specific entity but there is not a security permission for deleting received emails. Client would like Delete Received Email security permission
Jarel Sanders over 2 years ago in ClearSight 0 Will not implement

Ability to add/update new code mappings on Detail Cause/Claim Type for ISO

Ability to add/update new code mappings on Detail Cause/Claim Type for ISO
Guest almost 3 years ago in ClearSight 1 Will not implement

Need Autofix Action On Save Contact Relationship in Clearsight

Need Autofix Action On Save Contact Relationship
Guest about 3 years ago in CS - Claims Administration 0 Will not implement