Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Event/Action on REJECTED status Reserve Worksheet

The client is looking to create a validation that is set to triggered based on a user editing / saving on a previously 'REJECTED' reserve worksheet. Currently, this functionality does not exist -- I believe these E/A's only trigger when a Reserve ...
Guest almost 5 years ago in CS - Claims Administration 1 Will not implement

Launch Peer Review from Long Term Care

Clients need the ability to create a Peer Review from Resident and Non-Resident event. During this action, the end user should be able to assign the Peer Review, define the referring group and provide a reason for the referral. The Peer Review cre...
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement

Add "Skip" button to patient lookup within Patient Feedback Portal

For the majority of the Patient Lookups in the portals, the end user is required to at least click on the patient lookup to enable the patient fields. The user is presented with a button to skip the lookup within the event reporting portals except...
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement

Create new Ambulatory Event Review and Non-Clinical Event Review if the Primary or Secondary Location is changed on the event

If the Primary or Secondary Department is changed on the Ambulatory event or Non-Clinical Event, then create new review records based the new departments. The client should be able to choose whether the original review records are change to "Auto-...
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement

Allow HC Event records set to "Void" or "Duplicate" to be Re-opened.

The Change Status button used in the Healthcare Event solutions doesn't allow records with a status of "Void" or "Duplicate" to be re-opened. The button needs to be modified to allow records with a Status of "Void" or "Duplicate" can be re-opened.
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement

ARM Express to show History tab

Currently the History tab is not available in ARM Express and users can only access it via ARM Core Original Active Risk ID: ARM-I-346
Ben Dainton over 2 years ago in Active Risk 1 Will not implement

Add event review object tabs to base product

Add a tab for Patient Event Review, Patient Feedback Review, Ambulatory event review, Non-Clinical Event Review, Resident Event Review and Non-Resident Event Review. Permission sets will need to be updated to include the new objects for users to a...
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement

Better visibility into which user has which permissions

We would love to be able to clone permissions from specific users, and see a better list of them
Guest over 2 years ago in ClearSight 0 Will not implement

Approval Route Configuration

Per client's business model they would like to setup Approval Route based on client. When the Approval Route is setup ,the approval Process should go directly through Approval Route and not to Supervisor first for Approval ,before moving to Approv...
Guest over 2 years ago in ClearSight 0 Will not implement

Multiple incident to claim conversion

Clients to convert the same incident multiple times to different coverages or at least to be able to copy an incident already converted then to convert the new incident to claim. At present both action are not possible per design due to hardcoded ...
Guest over 2 years ago in CS - Claims Administration 0 Will not implement