Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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All ideas

Showing 183

Carrier Hierarchy - AMBest Rating

Suggestion to add an App similar to the Location Hierarchy for maintaining the Financial roll up for Underwriting Companies up through to the Parent Company. Add functionality to enter an Underwriting Company NAICS/AMBest# on the Policy Details. T...
Mark McFadden almost 2 years ago in  1 Will not implement

Move Reports Manager to App Manager Screen Filter on Claims and Policy

My suggestion is to make the Reports Manager App accessible from the App Manager Screen. This way it is less clicks to get to. Currently one has to go to the Claims Manager or Policy Manager to Access. Additionally, when accessing reports from the...
Mark McFadden almost 2 years ago in  1 Will not implement

Make Custom Claim Abstract name more helpful or allow client to change file name when attaching to claim.

When printing a custom claim abstract and attaching to entity the file name is the year it is printed. This unhelpful and can cause confusion when client has a DMS enabled.
Guest almost 4 years ago in ClearSight 0 Will not implement

Progress indicator for file upload

ClearSight enhancement ideas: have an indicator that shows your file is loading when uploading an attachment. Currently when you hit upload it sits there, and you are not sure if it actually doing anything until the upload is completed.
Guest almost 4 years ago in ClearSight 0 Will not implement

Increase the results per page displayed in Claims Admin back to 100 like it was in Enterprise

Per OHSU client: Attachments – ClearSight currently only shows 10 documents per page. Enterprise shows 100 documents per page. This is frustrating for the users as they may need to click through multiple pages to find a document. I was able to upd...
Guest almost 4 years ago in CS - Claims Administration 0 Will not implement

Make delete for policy and delete for premiums not so easy to mix up

I have accidentally deleted policies when attempting to delete a premium. The way that the screen scrolls down and the delete button for the premium is hidden, makes it very easy to make the mistake of deleting the policy and losing all informatio...
Kristie Sanders almost 2 years ago in  0 Will not implement

Task Overview

Client has asked for the ability to update the task overview. Go to Claims Adminitration app Click on Tasks section on the left. Click on any tab (not the tab folder) and the overview will show up on the right.
Guest about 4 years ago in CS - Claims Administration 1 Will not implement

Claim Timeline: Improve comments formatting

View of comments in Timeline can be improved (indented, attached to note somehow)
Guest over 4 years ago in CS - Claims Administration 0 Will not implement

Add "Skip" button to patient lookup within Patient Feedback Portal

For the majority of the Patient Lookups in the portals, the end user is required to at least click on the patient lookup to enable the patient fields. The user is presented with a button to skip the lookup within the event reporting portals except...
Guest about 2 years ago in Riskonnect Healthcare 0 Will not implement

Create new Ambulatory Event Review and Non-Clinical Event Review if the Primary or Secondary Location is changed on the event

If the Primary or Secondary Department is changed on the Ambulatory event or Non-Clinical Event, then create new review records based the new departments. The client should be able to choose whether the original review records are change to "Auto-...
Guest about 2 years ago in Riskonnect Healthcare 0 Will not implement