Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 797

Add control on what sections to show when exporting PDF of Plan

For every plan created, there are different audiences and some sections are not always appropiate. ie.: History Log for External Customer.
Guest over 1 year ago in Resilience - Plans 0 Future consideration

Client request for currency conversion tables to be defined at PREMIUM level not just policy level.

Client wants to be excited about managing their policies within RKCS. However, they noted that we are missing the mark because we do not have the ability to convert currencies at the premium level.
Guest over 2 years ago in CS - Insurance Policy/Program Management 1 Future consideration

Scheduled Reports

Ability to run a report and send it to a specific location at a scheduled time Original Active Risk ID: ARM-I-212
Lisa Segrave over 3 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Add more Long Description fields for Claims

Add more Long Description fields for Claims - currently there are only 5 Long Description fields available for claims.
Guest 11 months ago in CS - Administration & Configuration 1 Future consideration

BC&R: Be able to see location name when hovering over icon on Geo location map

A client requested the ability to see the location name when hovering over a Geo Location icon on the map - currently it shows a count figure, and there is no way to change this to display the location name. Therefore a Request for Enhancement is ...
Steve Barnett almost 2 years ago in Resilience - Reporting & Analytics 1 Future consideration

Add the Supplier (Vendor) library data in the BIAs and Plans

Adding the supplier (vendor) library data to the BIAs and plans could be beneficial to allow for the information to be in one place, that way users/viewers wouldn't have to navigate to multiple screens, and it would be included in the printed or P...
Guest almost 2 years ago in Business Continuity & Resilience 0 Future consideration

Assign 3 point estimates based on scoring scheme bandings

Currently when using the one click entry for risk impacts a mid band quantity is entered. This will be the same value for min/exp/max depending on distribution type chosen. Request is to automatically add the upper and lower bands to the min/max w...
Guest 7 months ago in ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

Users who don't have the ability to archive records should not see the icon

When a User (with the User role) logs in to the system and goes to Plans, they will see the Archive icon. While if they click on the icon nothing happens, they shouldn't see the icon at all.
Rory Middleton over 1 year ago in Resilience - Administration & Configuration 0 Future consideration

When creating a new Incident and using the "Activated Plan Tags" it is also pulling Archived Plans.

Archived plans should not be part of DR exercises.
Guest almost 2 years ago in Resilience - Crisis Management / Resilience - Plans 0 Future consideration

Defect - User's Name Is Not Always Unique

Currently, the system requires both the email address (username) and the User's name must be unique. While email addresses can be unique, it is a defect that name's must be unique. The world is full of people with the same name.
Guest over 1 year ago in Resilience - Administration & Configuration 0 Future consideration