Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 183

Ability to export similar claims search results to Excel

Users have requested the ability to export similar claims search results (claims modules, similar claims page) to Excel for further grouping, sorting, and analysis. There does not currently appear to be an export feature, other than copying and pa...
James Erwin about 2 years ago in  1 Will not implement

Incidents Recently Viewed by Me

Users want the ability to see all incidents recently viewed by me ( similar to Claims Recently viewed by me view).
Guest over 3 years ago in ClearSight 0 Will not implement

Restrict user access per Risk Category

Currently you can only restrict users to certain activity folders and customers want the ability to restrict users access based on category. So for example users can only view risks linked to a specific category rather than all risks linked to an ...
Guest over 3 years ago in Active Risk 0 Will not implement

Need Time Based Events for SIM records

Client is heavily using our SIM records and need the option to have TBE on SIM. This is currently not an option.
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Change the button for Resources to open a menu

The button to select a resource should open a menu, not the right-side "window". Like the calendar button, open a calendar to choose from.
Vincent Guerard about 1 year ago in  1 Will not implement

Sort Occurrence Sync Fields Alphabetically

In ClearSight Admin - Claim/RMIS Settings - Occurrence Misc. Settings and the boxes showing OCI Comment Fields and Sync Fields, can these be sorted alphabetically? I assume the list is showing the default labels and that's fine, but can these plea...
Guest over 3 years ago in ClearSight 0 Will not implement

Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS

Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS.
Guest over 2 years ago in CS - Claims Administration 0 Will not implement

Values Administration - Make value name field editable

On a value definition currently you can only change the prompt and you can't update the name. The only way to change the name is to run a script against the XXXEXTYP table to update. I want to put the ability into the clients hands so they can mak...
Guest over 2 years ago in CS - Location & Property Management 0 Will not implement

Request for Scoring History to be available in OData API

We'd like to report trends of the Risk Scoring by Category, and overall in PowerBI however the history data does not appear to be available in the OData API Original Active Risk ID: ARM-I-348
Toby Millward over 2 years ago in Active Risk 1 Will not implement

Copy Files and Notes from originating record to the new record during the HC Convert Process

Requirements; When the convert process in the HC app creates a new record from one object to another, the Files, Notes and Contacts attached to the originating record should be duplicated on the new object. Based on some criteria, allow the abilit...
Guest almost 5 years ago in Riskonnect Healthcare 0 Will not implement